
Rating 4.8 out of 5 stars with 3052 reviews
4.8Customer Images
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
- Rated 5 out of 5 stars
Excellent Service Plan
I went for the Geek Squad Protection plan when I first bought my Quest 3 for 140$ (plan price) when I bought the Quest 3 for $650 for the 512GB version, 2 years went by and my Quest 3 fan started making a noise and took it back to Best Buy and they issued store credit for the amount I paid $650+tax... I bought the headset again and the price was lowered to 500$, that price just went back up to 600$, the rest of the money I got I used it to add Geek Squad Protection again, this time for 100$ as the headset price was lower than the first time I bought it... and the rest of the money I used to top up my Nord VPN account, which now has a Horizon OS Meta App, they promoted their Android App to the Horizon Store... overall the experience was great and bought the GS Protection Plan again on my new Quest 3 512GB
This review is from 2-Year Accidental Geek Squad Protection
- Rated 5 out of 5 stars
Must Have Protection
I bought the Meta Quest 3 a little after it came out and added Geek Squad Protection to my purchase a month after I bought it... the fan started making a noise and Best Buy gave me a gift card for 700$... the 512GB headset when I replaced it cost 500 plus tax... I replaced it a few months ago... meta just raised the prices of the quest 3 and 3s by 100$ ... so basically got another Quest 3 512gb for 50$ more than a 256GB 3s... used the rest of the 700 to add GSP again and rebought Nord VPN with the rest of the money!!! great company Best Buy, cant wait for Quest 4 or Phoenix Headset
This review is from 2-Year Accidental Geek Squad Protection
- Rated 5 out of 5 stars
Two years protection geek squad
I chose this because I love to have my expensive products. Insured two years is a perfect amount of time especially having a daughter using it. Mandatory you’re gonna need your insurance. And it fits in my Meta quest two case.
This review is from 2-Year Accidental Geek Squad Protection
Posted by Orlando
- Rated 5 out of 5 stars
Who else but Geek Squad
Geek squad was always my favorite customer support team ever since i was a kid. But this time i was blown away by the supportive actions geek squad took to assure i had everything i needed. From assuring that everything was in the box to letting me know that my warrantee should be accessable through the app. My experience at bestbuy is always so rewarding but the cherry on top is the cool geeky smiles on heek squad faces. Thank you geek squad and thank you best buy.♡
Posted by AlessandroM
- Rated 5 out of 5 stars
The two year accidental warranty is amazing!
IF I DID NOT PURCHASE THE TWO-YEAR WARRANTY ON THE FIRST META QUEST THREE 512 GB VR I WOULD’VE NEVER BEEN ABLE TO TRADE IT IN FOR A BRAND NEW ONE BECAUSE THE MAIN CHARGING PORT STOPPED WORKING AND I GOT A COMPLETE NEW ONE UPGRADED IN ALL FOR THE SAME PRICE!
This review is from 2-Year Accidental Geek Squad Protection
Posted by JefftD