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2-Year Accidental Geek Squad Protection

SKU: 6627831
Sold byBest Buy

About this product

Make sure to protect your new VR product. Geek Squad Protection enhances your manufacturer warranty and gives you peace of mind if your product isn't working properly. If your VR product fails for an issue that we cover but your manufacturer doesn't, we'll replace your product (if one is available) or reimburse you.

Features
  • If you accidentally damage your VR product while handling it, no need to worry, it’s on us

    Enjoy peace of mind knowing that you're covered if the unexpected happens.

  • Your product isn't working? Don't worry.

    To get help, just bring your product into a Best Buy store. For any covered issue, we’ll repair your product, get you a replacement (if the product is available) or issue you a store credit or gift card up to the original purchase price, including taxes.

  • If there's a hardware failure, we'll repair or replace your product

    This could be a problem with an internal part, how the VR product was manufactured or normal wear and tear. It could also be caused by dust, internal heat or humidity.

  • No out-of-pocket costs for parts or labor

    We take care of 100% of the costs of parts and labor for covered repairs and failures, with no hidden fees.

  • If your VR product won’t turn on because of a power surge, count on us to make it right

    You’re covered if there's a power surge or fluctuation that damages your product. This includes a surge caused by a lightning strike.

  • If your battery won't hold a charge, we'll take care of it

    Get a one-time replacement for your original non-disposable battery (or product if it's an integrated battery) if it fails to hold at least 80% of its original charge specifications.

  • If your screen has bad pixels or a shadow image, consider it handled

    If you have at least three pixels that are always the same color or a ghost image that won't go away, we'll get your screen looking like new.

  • You can transfer your Geek Squad Protection

    When you sell or give someone your covered product, Geek Squad Protection is still in effect, with no additional charges or restrictions. Call 1-800-433-5778 (8 a.m.-9 p.m. CT) to transfer.

  • When something goes wrong, we're always here to help

    Visit your local Best Buy store to start a claim or call us at 1-800-433-5778 (8 a.m.-9 p.m. CT) to ask questions about your plan.

See all features
Specifications
  • Brand
    Geek Squad®
    Product Name
    2-Year Accidental Geek Squad Protection
    Plan Type
    GSP
    UPC
    400066278311
    BSIN
    JCQ6HKHZGS
    SKU
    6627831
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Reviews

Customer Images

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

  • Rated 5 out of 5 stars

    Excellent Service Plan

    I went for the Geek Squad Protection plan when I first bought my Quest 3 for 140$ (plan price) when I bought the Quest 3 for $650 for the 512GB version, 2 years went by and my Quest 3 fan started making a noise and took it back to Best Buy and they issued store credit for the amount I paid $650+tax... I bought the headset again and the price was lowered to 500$, that price just went back up to 600$, the rest of the money I got I used it to add Geek Squad Protection again, this time for 100$ as the headset price was lower than the first time I bought it... and the rest of the money I used to top up my Nord VPN account, which now has a Horizon OS Meta App, they promoted their Android App to the Horizon Store... overall the experience was great and bought the GS Protection Plan again on my new Quest 3 512GB

    This review is from 2-Year Accidental Geek Squad Protection

  • Rated 5 out of 5 stars

    Must Have Protection

    I bought the Meta Quest 3 a little after it came out and added Geek Squad Protection to my purchase a month after I bought it... the fan started making a noise and Best Buy gave me a gift card for 700$... the 512GB headset when I replaced it cost 500 plus tax... I replaced it a few months ago... meta just raised the prices of the quest 3 and 3s by 100$ ... so basically got another Quest 3 512gb for 50$ more than a 256GB 3s... used the rest of the 700 to add GSP again and rebought Nord VPN with the rest of the money!!! great company Best Buy, cant wait for Quest 4 or Phoenix Headset

    This review is from 2-Year Accidental Geek Squad Protection

  • Rated 5 out of 5 stars

    Two years protection geek squad

    I chose this because I love to have my expensive products. Insured two years is a perfect amount of time especially having a daughter using it. Mandatory you’re gonna need your insurance. And it fits in my Meta quest two case.

    Posted by Orlando

  • Rated 5 out of 5 stars

    The two year accidental warranty is amazing!

    IF I DID NOT PURCHASE THE TWO-YEAR WARRANTY ON THE FIRST META QUEST THREE 512 GB VR I WOULD’VE NEVER BEEN ABLE TO TRADE IT IN FOR A BRAND NEW ONE BECAUSE THE MAIN CHARGING PORT STOPPED WORKING AND I GOT A COMPLETE NEW ONE UPGRADED IN ALL FOR THE SAME PRICE!

    This review is from 2-Year Accidental Geek Squad Protection

    Posted by JefftD

  • Rated 5 out of 5 stars

    Who else but Geek Squad

    Geek squad was always my favorite customer support team ever since i was a kid. But this time i was blown away by the supportive actions geek squad took to assure i had everything i needed. From assuring that everything was in the box to letting me know that my warrantee should be accessable through the app. My experience at bestbuy is always so rewarding but the cherry on top is the cool geeky smiles on heek squad faces. Thank you geek squad and thank you best buy.♡

    This review is from 2-Year Accidental Geek Squad Protection

    Posted by AlessandroM

Questions & Answers
  • Can I get a refund if the VR product is not available for replacement?

    If a replacement VR product is unavailable, you will be reimbursed.

    This question and answer was generated by AI based on customer and product data.
  • Does the plan cover accidental damage to the VR product?

    This plan will replace your product if it stops working properly.

    This question and answer was generated by AI based on customer and product data.
  • What is the plan's term length?

    The term length of the plan is 24 months.

    This question and answer was generated by AI based on customer and product data.
  • What happens if the VR product fails due to an issue not covered by the manufacturer?

    If your VR product fails due to an issue not covered by the manufacturer, Geek Squad will replace the product or reimburse you if a replacement is unavailable.

    This question and answer was generated by AI based on customer and product data.
  • My daughter broke her Quest 2 right controller bought at best buy with full warranty, What is the next step

    Just take everything back with receipt if its under warranty.. best buy should swap it out for new..

    Answered by Oldmandadbro88
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