Customer Ratings & Reviews

Always need portection even with the meta 3s just sincase someyhing happens

The headstrap alone is worth the upgrade. But the return of the dial focus frame and the freedom of the moving menus, instead of a fixed position that needs to be re-centered. They added a fan inside of the headset as well, so no more drowning in sweat. Im still having problems focusing on the text, but it is significant improvement from the Quest 2 and Pro. Also, the Situational awareness is 100% better. No accedentially smacking small children while playing Beat-Saber and feeling really Bad about not seeing them.

This is a must have! The Best Buy additional warranty always pays for itself and has saved us a grip of money

Highly worth it to have protection less stress. Highly recommend.

I purchased 2 pairs for my son and dad. They are one of my favorite purchases since the 2Way pager.

So I saw the Oculus when they first came out but there was no way I was going to spend that kind of money on it. I wanted to get the Rift but didn’t have a computer that was compatible. This was the next best thing. I was concerned about the fact that some reviews said it causes headaches. I get migraines so I bought the Switch which my kids use. When I heard the cost was going up, I placed my order for one. OMG! I love this thing!!! I have the best time doing Beatsaber. I also have a few other games that involve problem solving. It’s I expect you to Die.

Second vr headset I have bought and my favorite by far! The fact it is wireless is my absolute favorite. No worry about tripping over cords or needing a beefy PC to run it! Only two annoyances is it's limited on games unless there is a PC attachment so you can play steam VR games as well. Second would be it's linked to Facebook. So if you lose your Facebook account you lose any and all VR games bought. So make sure it's a Facebook account you never touch to ensure it's not lost.

This is for the warranty part of the Quest 3. I would definitely say it is worth it to get a warranty and invest in your product in case of any accidents/malfunctions.

They help me out right away replaced my broken item.

I can not speak high enough about the protection plans Best Buy offers with their electronics! It has paid itself off over and over. I am very protective of my electronics and have not damaged them or had any issues, but it’s nice to know they are covered if anything were to happen. Where the service really shines is that they ‘lock in’ your purchase price and anytime within the 2 year timeframe you can trade the device in basically no questions asked for a credit of the full initial price paid. This credit can be used to purchase a replacement of the same device, or something entirely different. I have often bought a device and a newer model is released within the 2 years and I simply take it into best buy and swap it out for the new one.

All way good to have insurance and have it where you can drop it off and pick up for issues

This item was purchased for mily grandson for Christmas and he really enjoyed it I have to put it up and my room so he can go to bed.

Great customer service and was very helpful indeed

I have not had to use my protection plan yet but when I contacted the store Geek Squad was so helpful. I definitely would recommend getting protection plans through Best Buy because it makes it so much easier if something goes wrong with whatever you purchase.

My son has an awesome time playing. Pretty cool that he can cast it to my phone so i can watch him play.

They liked them it was a good purchase but price was little high

My grandson loves it! Plays on it all the time. He really enjoys

Alot of knowledge of products. Great attitude and services to customers. Would buy from again.

The Geek Squad was knowledgeable and help fix my issues quickly. They are the Best!

GREAT PRO PLAN! Had my quest for almost 2 years, it did quit on me eventually rightfully so, i play it for hours everyday. So I bought it in to Best Buy, told them the problem, glad I purchased the 2year plan, they asked no questions, told them what was wrong, they said no problem, and are sending me a replacement with another protection plan. " NICE CUSTOMER SERVICE GUYS' THANK YOU SO MUCH! HIGHLY RECOMMEND.