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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2949 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 2,949 reviews
  • Rated 5 out of 5 stars

    Best protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeksqaud team are the best and they know their products well. The protection plan is a must fir any electronic you purchase because it will save you money and your time. Its worth it trust me. Get the plan. Electronic will malfunction eventually and they will take care of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vr headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty and an easy claim, will definitely continue to buy it on my products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always eager to help.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The in store geek squad has made repairing and replacing damaged items a breeze. 100% recommend to anyone who asks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase I ever made

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very skeptical about using The Oculus Quest 2 since is a Facebook product but once i tried it I really liked it tons of games for all ages,my personal favorite is PokerStars VR wich is mind blowing interacting with people from all over the world and making your caracter is a lot of fun!highly recommend it

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Rayband meta GS

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now I don't have to worry about if my glasses decide to stop working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oscar Garcia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Good quality very satisfied kids love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Meta Quest 3 is an impressive step forward in the realm of virtual reality. It offers improved performance, a more comfortable design, and enhanced display quality compared to its predecessors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I feel the Greek Squad Warranty is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend purchasing the Geek Squad warranty most of the time. Computer related products do not usually last 2 years. I would recommend you review the items purchased as you get near the expiration date.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hey there. Thank you for your great feedback! We appreciate your insight and story. Please let us know if there's anything we can help you out with!

  • Rated 5 out of 5 stars

    Geek Squad helped replace my Meta3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I walked into the store expecting to have to buy a new game console.. an agent helped me by explaining that I could just get it replaced with the insurance I purchased. Everything was so easy, and he was so helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squat is Good to Have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Service. Hope I dont need it but the one time I have it was great. Expect it to be the same if needed again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family Fun Night

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family love this game it make family night so much better when we can challenge each other.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for any Oculus Purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Oculus died a little over a week after purchase. Unfortunately Best Buy was out of stock at the time, but Oculus was going to take 1-2 months for me to get a replacement. A few days later I was able to get my replacement because of the extended warranty. My 2nd Oculus then died again about a week after that, so again just the convenience of not having to deal with Oculus support and being able to walk into a Best Buy and get a replacement is well worth the cost of the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s there, I hope I don’t use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second geek squad purchase. This time I bought it for my oculus quest. I am passing it to my 13 year old. So it’s a must. In case he damages it, it’s $110 for 2 years, compared to $500 for the headset. Peace of mind is priceless. I hope I don’t use it, but if I do... don’t let me down Best Buy! lol

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive feedback! We really appreciate it. I'm the same way and love buying protection for all my products. Hopefully we don't have to use it but the peace of mind is great. If you have any questions, please feel free to reach out by all means!

  • Rated 5 out of 5 stars

    Oculus quest two

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend the oculus quest two over the oculus quest three because there is not much of a difference in oculus quest three has very grainy video however, with the oculus quest two the controllers do tend to glitch a lot. I’ve had to return it like three times.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great would buy again if the lenses were made of glass instead of plastic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to have it and not need it then to need it and not have it. I’m a firm believer is protecting expensive electronic equipment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I never contact. I still have current insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do have2 years insurance, but I never contact Geek SQUAD

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tech team. Always willing to help. Must have if your buying for kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome vr!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super smooth graphics and gameplay! Love how you can see the room in some games. Headset is very comfortable and lightweight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game console, glad we purchased it for my children

    I would recommend this to a friend