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Customer reviews

Rating 4.8 out of 5 stars with 2952 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 2,952 reviews
  • Rated 5 out of 5 stars

    Best buy best geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi highly recommend getting the best buy warranty, we had a oculus rift and the warranty took care of the broken one, best buy give us a brand new o e , yay !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect those devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection when it's needed. Haven't had any issues when I did use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent assisted me and answered all the questions i had in regards to the product. very approachable and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 year warranty is an excellent source of "piece of mind" given its for a teenager and they can be destructive so its nice to have it...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement Given

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love this! One of my controllers quit connecting I took the package back as they can’t replace 1 controller they replaced the whole package!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A 2 year warranty for something that is easy to break if mishandled but will be used as sporting equipment in some cases for 100 dollars is a pretty great deal in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect all the stuff!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad protection plans, they make it very easy to either replace or exchange things that you either break, or just stop working, and they're usually not very expensive compared to the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to get a replacement for the oculus game that was a Christmas gift. They immediately replaced it and we got it the next day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Play with me baby

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product for all ages!! Would play this all day if I could

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional and knowledgeable in their service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you got crazy kids get it. You never know if an accident will happen. Gives you a piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy tech without protection. Best Buy has always had my back when things go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kudos to GeekSquad and Bestbuy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was happy to replace my non working Oculus Quest with a Quest 2. Best buy didn't disappoint! Friendly staff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, knowledgeable, friendly, professional staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun and easy process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my son’s birthday. He playing with VR often, he enjoyed it so much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always ready to help. They’ll either fix it or replace but they always give you honest answers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There for when you need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service got returned with my VR headset, but I explained the benefits of this with another version as well. It's there for when you need it, totally worth it if you're strapping something to your face.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grateful to pay the extra little bit for a peace of mind. I made this mistake with our first oculus quest 2.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable and experienced goes a long way plus the price is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love it! Just the best model yet! No comparison.

    I would recommend this to a friend