Customer Ratings & Reviews

Had to replace VR multiple times due to the controllers breaking, wouldn't buy a VR without warranty.

I bought the 2 year accidental Geek Squad replacement plan for my son's Oculus Quest console. I suggest that you purchase a protection plan anytime you purchase any electronic product.

Accidental replacement insurance is almost a must for electronics. We have not had to use this yet, but we have the peace of mind knowing that if something happens, it will be taken care of.

Always good to have coverage.. just in case. Never had an issue getting something repaired.

great protection plan from all accidental mishaps covers even wear and tear

Great product. Many hours of fun for the family. Comfortable headset and easy to use.

Kids love it. I like the parent controls for children. Still having a little trouble setting up the no motion sickness feature I heard is possible. Must have the warranty for kid use.

They are awsome put some car speakers and a radio in my old school Toyota Tercel

They are really good at their jobs, and they will meet you at your leisure!

I got this as a Christmas present for my 14 year old son. He really likes it but as I’ve read in other reviews be gentle when handling it as I’ve read the strap is fragile.

Got This To Watch Movies On The Big Screen And For The Upcoming XBox Cloud Gaming

Good to know that you have protection on an item used so frequently with my family and friends

I was overly excited to buy this for the family, but a little disappointed in the game selection. All in all, my kids like playing it for short periods of time. It was still a good purchase and will hopefully get used more after school ends for the summer.

My kids love it ! its easy to use and understand . For all ages

don’t remember the woman’s name who helped me but she was awesome

Gotta get Geek Squad they have your back! One of the main reasons why we shop at Best Buy!

Always a great idea to have back up plan for a new gaming system. Haven't had to use it yet but my husband has already lost the cord and charging block. So who knows what my future holds.

Never had an issue with BestBuy's geek squad warranty. Highly recommend anyone to get them with any major electronic purchase. Staff are always polite and they really go the extra mile.

My kids are obsessed with this. Which is totally cool because it's so give me a break from them. The graphics are cool and a lot of the games can really scare you. The jump scares are the best.

Great service. We had to take back a product that was having drifting issues. They replaced it with a brand new product. They were very nice.