Customer Ratings & Reviews

Obviously this is essential for the Quest 2! While it is VERY durable, anything can happen. Reports have said the charging port is burning if leaving it charging on maximum charge too long. The lenses can always be scratched and you may not know why. Endless more reasons that could happen. Just buy the warranty because it's better to buy it then have not and be out of luck for any reason.

Item still working, haven’t had to use the service yet. I have used it before for other items and worked great.

It’s always good to have a protection plan on anything you buy cause if it ever break if something wrong happens you have it covered it’s geek squad

My son love the vr he’s happy with them I highly recommend it

I will always recommend because we paid $80-$100 for the warranty and they replace the entire unit just because the strap was broken

I haven't used grek squad yet, but I know theydo excellent work.

Love the protection and knowing if anything happens i can easily have my investment replaced

Love geek squad protection. Its worth it to have peace of mind with my kids using electronics. Yes I get its a little pricy but its cheaper than replacing controllers all the time... which i did have to on the lsst quest we had.

hours of fun for the entire family with easy to use interface and playable games that are FREE

So glad I purchased this protection plan. One of the controllers to my son’s Oculus was glitching, took it to Best Buy and they gave me a brand new Oculus. So if you’re looking to buy one soon definitely get the protection plan!!!! I also buy another one on the new Oculus!

Excellent, had dome kind of software issue and got the headset replaced the same day when i went in

I opted for geek squad protection because in the past, I purchased a Chromebook with geek squad protection and was satisfied with the help I received when my daughter accidentally dropped it. The service was fast and the agent was nice.

Nice option to help us feel better when spending a lot of money on an item. Peace of mind because sometimes, thing's just quit working.

I absolutely love my Oculus. It allows for more interactive gaming and I love that. I wasn’t much of a gamer until I got my Oculus head set. My head set came with Beat Saber free and that along with Real VR fishing are my favorite to play.

Is necessary for this type of stuff, you can hut anything or you can have a mistake and then you loose all your money. I had to change mine once because i loose one pixel once

We love this. My brother s and I all got one for Christmas so we could hang out virtually because of our schedules.

[Employee of bestbuy] Now I don't have to worry about if my glasses decide to stop working.

We had replacement protection on an Oculus Quest we got for our son for Christmas 2019. The headband broke in March, and it required complete replacement of the entire unit with a new one. This timing was horrible, as there wasn't an Oculus Quest to be found this side of the Pacific Ocean. But, eventually, a replacement unit was shipped. I purchased a replacement protection plan for the new Oculus Quest.

Exactly what I had hoped for. Grandson completely happy!

We unfortunately had to use this warranty once for the oculus two. We went in store and it was a quick process using our warranty. They keep it on file so don’t forget the phone number you used.