Customer Ratings & Reviews

Had to replace my GoPro and a pair of Meta Glasses. They made the experience seamless.

Best gift I could give me soon, love the on the go gaming road trips

lifes issues can really derail a purchase of nice things that cost a bit more and best buy really takes care of it for just A LITTLE MORE MONEY especially when kids are involved accidents will always happen.

I believe this is a great plan for the price, I had a rift s that I returned a couple months after purchase because of the cheap controllers oculus made and it was quick and easy, answered a couple questions, gave the headset to geek squad, and got it retuned and a new one was sent to me 2 weeks later. Overall a must have purchase especially for expensive items

I buy these for my desktop headphones, which I treat well and love dearly, but accidents happen. I've broken the end of the cord off on one occasion and had an earphone go out on another. This plan was perfect because I just get to swap them out in-store.

Really enjoying this… I’ve upgraded from the oculus 2 and I really enjoying this purchase

I'll right a review ahead of time, I know these protection plans are worth it since I also work in retail selling similar plans. If/when anything goes wrong with my headset I'll have this in my back pocket to get it replaced. Worth it on something you literally strap to your face and move around vigorously in. (This was specifically bought for a VR headset).

My daughter is hooked shes loves it was a great buy

Great tech team. Always willing to help. Must have if your buying for kids

Love the fact that it has protection. That in case anything were to happen I can feel safe that I have protection for the VR

Crazy fun to play. Just beware of your surroundings

The ordering process was amazing. It blew my mind. I haven't used the Geek Squad yet, but I'm excited to get blown again.

Have used Geek Squad in the past and they are great. Hoping to not have to use it this time, respectfully.

Excellent product, very happy with this, super good.

Son loves it. He is always playing and gets to play with his friends.

I love Geek Squad. Yep, I’m a fan, especially since they started offering protection plans on VR equipment and drones. That’s been my hesitation with buying those items. High usage items without an accidental coverage scare me because of the cost of the items. Now I feel better that my money won’t be waisted. I’ve purchased the VR - with the Geek Squad protection. Now the drone will be next. Thanks Geek Squad.

Great device ! My 12 year old son loves it and plays it all the time .

One of my son's controllers stopped working. We ended up getting a full refund and just reordered another pair. The process at the store was fast and easy!

Geek squad got my back!! I can’t believe how safe I feel knowing my tech is protected! For two years!!

[Employee of bestbuy] I get GSP on EVERYTHING. It has saved my butt (and my wallet) literally thousands of dollars over the past 10 years from large TVs to game controllers and everything in-between.