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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2949 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 2,949 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. 1. 1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely easy and quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe this is a great plan for the price, I had a rift s that I returned a couple months after purchase because of the cheap controllers oculus made and it was quick and easy, answered a couple questions, gave the headset to geek squad, and got it retuned and a new one was sent to me 2 weeks later. Overall a must have purchase especially for expensive items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good coverage so far, haven’t had need for it yet but i know when i do. Will be definitely getting some good service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    V/R

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality . And it came is fast ! I would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's there for when you need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll right a review ahead of time, I know these protection plans are worth it since I also work in retail selling similar plans. If/when anything goes wrong with my headset I'll have this in my back pocket to get it replaced. Worth it on something you literally strap to your face and move around vigorously in. (This was specifically bought for a VR headset).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meta quest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that if the game system breaks and they can't fix it you get a brand new one. Not refurbished but new and if they don't have the system and a newer system is available you get your money back towards the new system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i love my meta

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love it my kids enjoy it you guys are the best .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son's Quest 2 controller broke. We can in to Geek Squad and they replaced it with another Quest within 10 min. We had the warranty of course. Quick service, easy peasy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For items that tend to break, this is great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy these for my desktop headphones, which I treat well and love dearly, but accidents happen. I've broken the end of the cord off on one occasion and had an earphone go out on another. This plan was perfect because I just get to swap them out in-store.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! I'm completely the same way and buy it on most items. It's great to have for those unfortunate circumstances. Please let us know if you have any questions!

  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome truly love their service! Will definitely be purchasing again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty replacement oculus quest 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable, helpful and nice. They took the extra time to make sure everything was correct and went smoothly with my warranty exchange. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fair price fair service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it for high end products so you have that reassurance that you are covered just incase anything bad happens just know everything isn’t covered in accidental so just check before you buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the Replacement Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankful for this warrant/replacement plan. The left controller stopped working then the headset of the Oculus stopped working. Without it after only a year of purchasing I would be out close to $400. BUY THE REPLACEMENT PLAN!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lifes issues can really derail a purchase of nice things that cost a bit more and best buy really takes care of it for just A LITTLE MORE MONEY especially when kids are involved accidents will always happen.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    GET GSP

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely get for an “active” game like a vr headset. Worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my TV issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always has great service and customer care is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good game , my boy play with his friends and says it’s like a theater

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quest2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service no problems trying to get my device fixed or returned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad save the Day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to my agoraphobia and severe epilepsy I have trouble leaving the house I discovered the meta quest 2 and The geek squad help me discover the world with it . I now have freedom I never thought I would be able to experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feet squad new Braunfels is awsome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very sweet caring helpful people always go above and beyond for us when we need help

    I would recommend this to a friend