Customer Ratings & Reviews

The agents were very knowledgeable, helpful and nice. They took the extra time to make sure everything was correct and went smoothly with my warranty exchange. Thank you!

My Grandchildren absolutely live this vr, I bought 3 so they can play together. They love rec room. I would recommend to anyone who is looking for a standalone vr. I would like to have more choices for games and it would be great if there were more educational programs for grade school ages.

Why risk it if your already paying a lot for a product. For such delinquent products, you would definitely want some protection. Greek Squad pretty much covers all types of damages except lost or stolen.

The geek squad rep was very helpful and the interaction was smooth and seamless

The geek squad resolved my issue with my sons VR headset. Very responsive and thorough.

My son loved his birthday gift. He plays it all the time with his brother and friends.

i always take protection plan for electronic staff Geek doing good job

Awesome. It was so nice having the warranty! My son can be rough on his gaming consoles!

Awesome tech! Realy feel like you are in another world! Many adjustments for a snug fit. Plenty of games to choose, for whatever adventure awaits!

It’s always great to buy extra protection when it comes to buying electronics for our kids because accidents are always bound to happen

Warranty exchange was simple. Showed it to customer service and within mins; our new one was ordered. Repaid for a new warranty and now we’re set for the next 3 yrs again

Best Buys repair/replace policy is par none. No hassle, great customer service! I think there may be better value in the new yearly comprehensive all purchases plan.!

This vr runs smoothly at 60fps standard, but when i plug this into my pc it becomes a beast for the price. Making this the best portable VRheadset on the market with the compatability of becoming a PCVRheadset

Its the geek squad, they make house calls and play with other peoples dirty bits… so make sure you always use your protection. It’s a protection plan and on expensive purchases it’s definitely worth the price. They love to provide service to everyone that is willing.

Great would buy again if the lenses were made of glass instead of plastic

The young lady who put my wife's autostart in her Lexus was AWESOME!!

The plan is a must and the geek squad team is the best. If you purchase any electronic you definitely should get the protection plan... trust me it will save you time and money.

It was a warranty for a item I ended up returning. ALWAYS get warranties on electronics. Chances are you're going to need it!

Easy set up, just wish it came with more instead of having ti purchase every singke thing. Also didnt figure out how to pair the oculus to view on screen only figured out how to do the audio but overall my family uses it everyday

Good program just in case accidents happen. Easy and good service.