Customer Ratings & Reviews

Amazing return policy, very easy to use and very straightforward. Never had a problem with them.

My son broke the left hand control of his Meta Quest. I called Best Buy and they said to bring in the whole game system for a replacement. Boom that easy.

The Geek Squad protection is totally worth it! Around the 1 year mark, our original Oculus had some damage to it and we took it in and they refunded the full cost of our original purchase and we ended up being able to get the brand new model with protection again of course and it was a lifesaver!!!

I took out the protection plan because i have 7 grandkids handling the device. I haven't had to use it yet. But i have it just in case of an accident.

Always has great service and customer care is the best.

Great customer service. Will continue using geek squad on all my purchases.

The agents set up my security system quickly and professionally

This was a replacement for the first one I bought my son. Works great! So glad I got the geek squad protection.

Love the replacement plans that Best Buy offer. Gives great peace of mind when letting the children use electronic devices

Recommend since kids play alot with it and gives us peace of mind.

Love to play. It works like I expected. I Recommend to everyone.

Very good , I loved it , I really indicate that for everyone

Its a great service i haven't used it but i used other services

I can now.bring the device anywhere and not have to worry about dropping it as i am.covered fully.

Geek squad saves my life they take the time to educate as repair

Best help always follows through and helps to best knowledge

They are very helpfull and honest about the condition of your product. Even give you helpfull solutions or options for using it.

The Geek Squad coverage has been a life saver with our Oculus Quest 2 purchase. It is hassle free and as long as they have the same item in stock, they will replace your item on the spot. That’s how the cashiers offer it and that is our experience with Geek Squad.

Greatcl item my son loves it. Fast service. Arrived on time

Purchased for Oculus2, after running into walls and dropping controllers while wildly fighting off a zombie horde, I'm glad I have the replacement service. I have used the service in the past for a tablet, works just like they sell it, repair or replace.