Customer Ratings & Reviews

seem to be johhny on the spot with their tech knowledge!!

Very good to have especially when it’s for kids worry free

Gook Squad has always been great for me. If they cant fix it, no one can.

Purchased for Oculus2, after running into walls and dropping controllers while wildly fighting off a zombie horde, I'm glad I have the replacement service. I have used the service in the past for a tablet, works just like they sell it, repair or replace.

Was able to utilize the warranty with no issues whatsoever.

Best VR ever, upgraded from Quest 2 and it's amazing the difference. Primary for playing iRacing and ACC and works great.

I had issues with my Quest 2. And they were able to help me.

Always great to have when there is a problem. They help when needed.

Almost didn't but this protection plan but after reading the plan details it actually is a really good idea to purchase if you are buying a VR for a teen or pre teen. I would highly recommend buying the Geek Squad plan if you are buying a VR system for a kid.

My son broke the left hand control of his Meta Quest. I called Best Buy and they said to bring in the whole game system for a replacement. Boom that easy.

Great add on got it for my vr headset for peace of mind.

I took out the protection plan because i have 7 grandkids handling the device. I haven't had to use it yet. But i have it just in case of an accident.

New to VR. It is really amazing. Sucks you into another world and you can't explain it until you experience for yourself. The battery life isn't the best but minor complaint. If you're on the fence about buying it is worth it.

BestBuy's Geeksquad service is something I've thankfully never had to utilize, but I know that they stand by their customers, and products, and are always going to help you any time they can.

This was bought together with my sons MetaQuest2. I have yet to use it but store employee explained the warranty to us and we decided to purchase because of the great customer service and detailed information that was given to us.

They are going to be helpful in the event of breaking or rudeness use

The service is always professional, convenient and efficient.

The Meta quest 2 amazing me and my family loved it and when I was picking it up it was the best service I had

This totally took the gym's place. No more gym fees & to and fro time wasted along with wait time between machines. Absolutely best workouts! Cardio's will become beast mode! You can not go wrong!!!

Geek squad always comes in handy to fix or replace a device