Customer Ratings & Reviews

Great service!! On time and very helpful. I would definitely recommend

Awesome extended service on this pricey VR headset

This technology has so much potential that i cant wait to see what else we will be able to do with this product down the road, I recommend this VR for anyone who is looking to have an amazing experience!

I can now.bring the device anywhere and not have to worry about dropping it as i am.covered fully.

I have peace of mind knowing there is protection on the most expensive items I purchase should anything happen.

Thank God for the protection plan!!! My oculas stopped charging and had to be replaced!! Hassle free service with best buy!

Great customer service. Will continue using geek squad on all my purchases.

Best bang for your buck. When buying high price hardware, I always recommend a Best Buy geek squad replacement plan warranty to any of my friends.

I love my quest and play it daily. It does have some tracking issues once in a while, but it’s easily solved. If you’re on the fence for this product, I truly recommend this product. It is amazing, and makes it where flat screen gaming isn’t that fun anymore.

I bought the geek squad replacement plan for the oculus quest 2. I haven't had to use it yet, but with grandkids I feel its important. I've gotten protection plans on previous products I've bought at Best Buy. Its great to have in case an accident or malfunction happens.

So far haven’t had to use but with kids u never know what will happen so nice to have just incase something happens

The agents set up my security system quickly and professionally

i love it my kids enjoy it you guys are the best .

Recommend since kids play alot with it and gives us peace of mind.

Bought as a gift. son likes it found a lot more games online. its great for family night. we have had many nights playing. I have told many friends about it, and a few have bought one.

Love to play. It works like I expected. I Recommend to everyone.

Always has great service and customer care is the best.

[Employee of bestbuy] LOVED IT SO MUCH FUN. I could not think what i would do without it

Its a great service i haven't used it but i used other services

The Geek Squad warranties are always great and they are exceptionally fair and courteous when working with you should an issue arise. I've never had a bad experience with this warranty service, especially when compared to some others that are available in the marketplace.