Customer Ratings & Reviews

[Employee of bestbuy] Best Buy total is great! Won’t ever pay for extended warranty again because I’m already covered!

I finally had to use the warranty on something. It worked out for my son's Oculus since the battery started dying out immediately and wouldn't charge.

There’s a million reasons why you should get a 2 year extended warranty with an oculus quest.. thank me later for saving you time

Had to purchase this because my kid breaks literally everything!! I feel it was good for the value!

I usually always get the geek squad service on things that are pretty pricey, and it never fails! It’s great having peace of mind

When my original Oculus lost everything, I took it to Best Buy and there were no questions asked, they just replaced it. I told the sales person that this experience may have sold me on protection of future purchases

The staff at Best Buy are very helpful. They gave my granddaughter and an overview of the functions of of Mega Quest 3.

So far so good. Haven't had to use this service yet for the tv but if i ever do they have to be better then dealing with Samsung.

The best investment ever. If you purchase from Best Buy, in my opinion, it’s mandatory to purchase Geek Squad services as well or you will regret it.

I always recommend Geek Squad replacement plans, when they're cost effective. I've never had any trouble in making a claim with them. Best Buy does a great job in standing behind their replacement plans.

I always recommend Geek Squad replacement plans, when they're cost effective. I've never had any trouble in making a claim with them. Best Buy does a great job in standing behind their replacement plans.

Haven’t had to use this yet it was purchased for my Oculus quest 2 vr game system, it was priced right and I have had good luck in the past with these plans so I know it’s a great value for the money and Best Buy’s stands by what they sell.

So far so good! I bought it for my 10 year old my the entire household is having a great time with it. The games are expensive but just as expensive as any other game system. You can do yoga too!

I bought this for myself(50ish woman), I really liked it but my 9 year old nephew love it better so I gave it to him. He loves it!!!!! His only complaint, he can't play Roblox on it

Customer service was outstanding. I asked questions and got advise on the product

Well I have not had to use it yet but from what i have read its the only way to go for a product such as Meta 3

Pretty useful for moments when I bust my headset, not a fan of having to buy whole new parts for it not gonna lie

It’s my first VR headset and I’m enjoying the experience. The interface is very smooth along with the controller

Purchase last Xmas unfortunately was on recalls so system stopped working again bestbuy.com gave full refund remember this product had total factory refund

great customer service. great at taking decision and fixing or replacing items. will buy the protection plan always