Customer Ratings & Reviews

I would advise anyone who buys any thing they can get this insurance on their equipment should really do this. I have had to return twice and they are awesome , they help you with your problem . I will always get this coverage.

With the kids bumping into everything while having the metaquest on it’s no wonder this is a great add on!

Best customer service ever i have seen, friendly associations and very informative!!!!

Emersive and smooth console. The buying process was smooth and i couldnt be more excited to relax.

My grandson uses it and loves it. I myself even tried it and it’s pretty cool. L O L.

The oculus needed replacement and with no discussion the got my daughter a new set

great for kids, very compact. great features inside in headset already installed.

they were able to fully repair my headset and get it working again despite hand tracking issues.

Haven't had to use it yet but several friends have used them and they have always said good things about them.

This is a super fun way to game. I had never experienced virtual reality before this and it was a blast. Definitely a good idea to use and fan to prevent motion sickness, however.

Broke my ray ban meta they swapped them out with no problem. Great

Really good Christmas purchase. I’m glad we went with this version. So far it has been great when without any issues. It was a bit of a pain to set up but once you past that this is really fun for the kids.

Didn’t have to use geek squad for this my oculus but have used before and service is excellent!

It's a great price for the service. I haven't had to use it for this item, but the geek squad is great. So I definitely didn't mind paying either way

I definitely recommend getting the 2-Year Accidental Geek Squad Product Replacement. They helped a lot, and very knowledgeable.

Great warranty. Highly recommend any issues and Best Buy service department takes care of everything. No hassle no issues.

I’m glad I got it for such a low extra cost since I had bought something so pricy for my son

This is garbage something wrong with my game and the band broke on me after 3 months i have to wait a week to get it looked at and i have to drive 45 min to get someoneto check it out

Geek Squad always has the best service, an answers all of my questions.

So glad I bought the protection plan. My son is rough on electronics and with this being expensive I need it to last. He loves his occulus and plays on it daily.