Customer Ratings & Reviews

The agents were quick demonstrated controls and were very professional. Very pleased with their work. Its well worth having geek squad do the install.

The agent was so helpful and very patient and I was able to get what I needed and not leave.

My daughter gets happy with this great VR I really recommend this device!!

Had to use the warranty for my son’s oculus controllers and there were basically no questions asked. Definitely worth the money for piece of mind

I love the geek squad protection plans, they make it very easy to either replace or exchange things that you either break, or just stop working, and they're usually not very expensive compared to the item.

I love having the peace of mind that Geek Squad will be there to help me with any issues i may have with my expensive electronics. Makes me feel more comfortable while playing

Quick and easy service! Went in to get a replacement and got one within 5 minutes.

Geek squad is quick and efficient. Ensure any product you buy you by the warranty from Geek Squad

This service got returned with my VR headset, but I explained the benefits of this with another version as well. It's there for when you need it, totally worth it if you're strapping something to your face.

This is the best VR headset I've owned. It makes the playstation Vr look silly. More games to come makes it even better. It has a great feel. I suggest getting the strap and battery pack to prolong battery life

I haven’t had to use the warranty yet but I feel this is so important for expensive game systems. Great coverage for the Meta Quest!

I would recommend getting a warranty for any electronics devices especially if played by children everything will be a little less headache with insurance and a great Geek squad staff

Very good for the price I think if you wanted to upgrade it’s worth

I purchase geek squad protection on just about all my products that it's available for. The peace of mind and great customer service I receive from Best Buy is worth every penny for these protection plans.

I purchase geek squad protection on just about all my products that it's available for. The peace of mind and great customer service I receive from Best Buy is worth every penny for these protection plans.

Amazing! They replaced the old equipment with a brand new one on the same day.

Device has had no issues. Have not had to take the device into the story to be repaired. Great purchase especially if purchasing the device for a younger child.

One of the most amazing products, to use it on the go on the plane and to help you exercise or sleep

Don’t hesitate to get this when you buy your set. If anything happens to it they will replace it without hassle. Well worth The extra few dollars

I always buy the plan to protect my products, if something happens to them, they replace it or fix it.