Customer Ratings & Reviews

Wonderful and fast service. I will schedule any services I can to be repaired with them.

I receive the help I needed for my item. And ended up happy with my problem fix and was easy

My grandson loves this system, and I have to say I am also impressed. The only issue we have is the fact that the lenses fog up very easily. Other than that, it is pretty amazing!

Always buy those extended warranties for electronics

Great customer service. Help was always a call away. They took care of everything.

Crazy fun, fun to pop out on family nights get everyone laughing

I had a lower model and the controller broke and it wasn't able to be repaired and since that model was no longer available, I got an upgraded version for a little more money.

My grandson loves the Meta 2! It super exciting to use and the reality is super fun.

the agent assisted me and answered all the questions i had in regards to the product. very approachable and friendly.

Great for the entire family! Can't wait to be able to cast to our tv so that we can actuslly see what the player is seeing, but it's fun to watch them.

Hope I don't have to use it but I have learned my lesson in the past with other divices I did not buy the extended warrenty. Compared to other warrenties this one seems to be the best for the $$.

Bought for a friend and broke it a few days after, glad i got it for them

Replacement is easy with protection plan. My freezer had a noises and they replaced with new fridge

Geek Squad was happy to replace my non working Oculus Quest with a Quest 2. Best buy didn't disappoint! Friendly staff!

It’s very Easy to set up. Very cool. Highly recommend

I get Geek Squad Protection on all of my products. Definitely worth it since they replace or repair it instead of having to buy another one. Saves a decent amount of money.

This was a great santa present and my teenage son loves it.

They were very helpful with giving us a refund, as well as picking out something better for my son.

I know the new model is coming out soon but the quest 2 has eveything you need for an entry level vr headset.

Had to use it 2 months after purchase so I’m glad I got it