Customer Ratings & Reviews

The first strap fractured in two places causing replacement again. So this warranty is a must. When working as designed it is so much more comfortable my son tells me and he loves it.

Always a good buy. Best buy is really good about replacing broken things and you never know what will happen once you leave the store. It's always better to be prepared in my opinion.

A wise man is telling you to purchase the protection plan with everything you get from Best Buy. It will be well worth your money should you ever need to use it.

Great protection when it's needed. Haven't had any issues when I did use it

Good to know that you have protection on an item used so frequently with my family and friends

Always good to have coverage.. just in case. Never had an issue getting something repaired.

This is a quality brand that you can not go wrong with when you choose to purchase it. You will not be disappointed with it! We wouldn't choose differently if we had to choose again.

Geek Squad is always super attentive and informative.

Buy this insurance for peace of mind while using your device, it's a no-brainer. Quick, easy, hassle-free replacement of your device if / when things go wrong.

We always get the geek squad service plan on anything we get at Best Buy. There’s no hassle and they’re local! No waiting on shipping and receiving. So much less stressful!

Never have and an issue with returning for my son and using his warranty. Nice staff

When it comes to kids toys - you never can be too sure. We love the peace of mind knowing we can return it for a new one if broken.....because, with kids, it's just a matter of time.

When it comes to kids toys - you never can be too sure. We love the peace of mind knowing we can return it for a new one if broken.....because, with kids, it's just a matter of time.

The device worked really well, but had an issue with saving my settings. Stire associates were super helpful!

I will never purchase an electronic device from BestBuy without the protection plan. It's saved me a few times from my clumsiness.

Great cheap insurance for a great price bey worthy if you have bought for your kid

Love this product for all ages!! Would play this all day if I could

Does all you want and more. This will only get better with time. Love the option for some games to track your hands and be controller-free.

Get the protection. Its a great upgrade to the head strap but the plastic sides are prone to break if not handled correctly. For only 10 bucks, the protection is well worth it.

Gotta get Geek Squad they have your back! One of the main reasons why we shop at Best Buy!