Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 6027 reviews
(6,027 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
Need
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great item. I don't know why I have to comment more but Great product...
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The plan is really worth it, they will replace your product if it can't be fixed
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
LOVE IT!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad warranty plans are the best product warranty i have ever purchased!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fortunately, I haven't had to use the Geek squad, but it's comforting knowing their knowledge is a phone call away.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Must Have!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sense of peace of mind when knowing you have 2 years of coverage for the expensive device. I highly recommend
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good to have protection for whatever happens for your go to products
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love that they provide practical solutions to all my questions about my smart TV
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great replacement warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good value for the price and great service department.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get the warranty. I am hard on stuff and Like that I can get another device with a small fee.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glad to have this warranty to keep my devices safe, thank you!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Value!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy protection plans are always a great value. They have come in handy in the past. Get the plan!
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Great and fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always love geek squad takes care of my issues quick
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Thanks for the good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had an accident with my Apple Watch and the service with those guys were awesome!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents suggested this for me and I got it, makes me feel more secure with it.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Love their help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great repair jobs love them lots of help and would use them more often
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Amazing support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Need to purchase this also if you want your items to last longer
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Don't waste your money!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Warranty was purchased and paid in full at $160 5/29/25 & Best Buy canceled on 12/8/25. Claimed to have refunded $61 for the policy. Geek squad can't/won't help or provide number to speak with anyone. At time of purchase the policy covered loss, theft, accidental damage with a replacement.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Always great to have a protection plan available !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would always purchase a plan ! I hope I will never have to use it but in case I need it, I will have it available !
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Product replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve never had to use it, but it is always a good choice to get just in case something were to happen
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Quick replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No questions asked replacement. Nice service when there was an issue
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friend
