Customer Ratings & Reviews

The agents explain the option to my Apple Watch and assist to request my order.

Great plan! Much needed for a kids watch! Who knows what kind of toughness can happen!

Excellent and exceptional service and thank you. Always happy when I go in for help.

Good value for what the extra coverage protects. I haven't had to use it yet to see how easy it will be to use but if that time comes where I do need it I hope it will be an easy process.

I've worked for best buy in the past and will never make electronics purchases without it.

I would always recommend getting protection coverage with each purchase. If anything happens you take back the item and get a replacement. They don't hassle you about how or why, they just take care of you. I have used them so many times over the past 5 years.

At any point in time within the 2 years if your product fails they give you a brand new one. I've had friends tell me their headphones broke and it was still covered under the warranty even though they didn't make those headphones anymore, best buy gave them the same brand of the same value they paid for, brand new. It's worth it!

Having this protection provides u with peace of mind that in the event something happens to our computer, someone is there to address it and even more important these days that it can be addressed via internet and not go into a store "filled" with people.

I am so grateful for this protection plan; especially since I have had to use it 3 times on my smart watch that was defective. This plan allowed me to have a replacement watch immediately; I did not have to send the old one off and wait for the new one.

Geek squad is a must and I always give it as part of the gift when I buy something like this. It's peace of mind and has paid off multiple times!

buy the 2-year plan because you will regret when you break that device. if not buy it then you risk everything.

Please considered buying this coverage-it is totally worth it. I bought this additional coverage when I purchased my wife a FiBit Alta. After about 1 year of use the strap broke and I brought the Fibit back to BestBuy. I was able to take advantage of this coverage and upgrade to a FitBit Alta HR by just paying the difference.

Never had to use the geek squad protection on this because we returned the watch and my son never used it. If he didn't return the watch, this would have come in handy.

my old one stopped working a year to the day i bought it. good thing i paid the initial 19.99 protection so i was able to go in and get a replacement. i got the same one and paid the geek squad protection so when it breaks again i can get another one.

Worth the price. Had issues in the past on devices and their warranty was able to help me out when I needed my watch fixed!

Best Buy offers the best protection plan! They are nice and fast during your claim just make sure to keep your sales receipt. If possible bring the original box and make sure you bring everything included when your purchase the item.

Great value and worry free. Best buy is everywhere so very convenient. And cheaper than most cell phone companies that offer device insurance.

I work in construction and put my Garmin FENIX through the ringer. The protection saved me on a couple of occasions. One battery issue and one data malfunction. Trust me. You'll sleep better at night on big purchases.

Buying this paid for itself! I never buy a watch without the warranty.

My previous watch was damaged. Was a little skeptical to get it replaced but I had the coverage with Best Buy. Went to the store, they checked their records and told me pick my replacement. No problems at all. Left very happy as with all my Bestbuy purchases.