Customer Ratings & Reviews

[Employee of bestbuy] I always purchase protection on my devices. Best buys geeksquad protection makes it easy to swap out devices if stops working properly.

This watch is far more than I expected. Easy to figure out and great for everyday wear

A must when purchasing expensive products from Best Buy. I love the ease of returns and exchanges with this program. I highly recommend and you won’t regret it. Always check your account to ensure your Geek Squad is up to date.

A must when purchasing expensive products from Best Buy. I love the ease of returns and exchanges with this program. I highly recommend and you won’t regret it. Always check your account to ensure your Geek Squad is up to date.

A must when purchasing expensive products from Best Buy. I love the ease of returns and exchanges with this program. I highly recommend and you won’t regret it. Always check your account to ensure your Geek Squad is up to date.

Absolutely get this, it worth it, specially on watches and TVs. I have gotten the protection for most of the things I buy and I have never regret it

I bought my wife a Charge Hr about a year ago. She trained with it and ran multiple races with it. The end result was it wore out. We brought it back to Best Buy and not only replaced it but upgraded. We just had to pay the difference. This is well worth it for Fitbits especially if you are going to seriously use them.

You gotta have insurance!!!! Without it, i would'nt of been able to replace my watch with a newer one.

One thing I love about Best Buy is their customer service and any time I have an issue with any of my electronics and need to use my warranty - they are there to help to fix the issue. Best Buy warranty is the best!

The Geek Squad protection is well worth having on any product you purchased. I used it a couple times and received a replacement right away and hassle free. Customer service was more than pleased to give me an exchange when I needed it.

Having the geek squad for any of your insurance for anything you buy at best buy they will fix it and they will do it right and they make sure you leave satisfied and you leave with all your equipment fixed and all your questions answered

For the price, its soooo worth it to get the accidental plan for people always on the go and traveling like us. I got this plan for my bf's watch that I purchased here (which him & EVERYONE loves! Check out Huawei watches) and its great to know that if ever something happens, Best Buy's got you covered!

I bought this with a watch I bought 2 years ago, after running, swimming, hiking and doing all different stuff, the watch took a beating and still handled everything. After everything, the watch was im good condition. Recommend getting it for any product

I have purchased the buyer protection plan for every Fitbit Ive owned. You definitely get your money's worth. You wouldn't want one of these to break on you. I've replaced each model at least once. There's no hassle. All you need is the box and the and proof of purchase and you can't grab a brand new one for free!

It provides in-store, in-home, and online repair and installation services for a variety of electronics, including computers, phones, televisions, and home appliances.

I have never purchased an item without purchasing the geek squad protection. The benefits outweigh the cost and its a huge money saver in the end. I like that I have the option to purchase extra years right before it the current one expires and I love that I get an email telling me that my protection is almost due.

Anything I buy over $150, I always get protection. I have three kids and something is bound to happen in the next 2 to 3 years. I’d rather play it safe. And when something does happen they are awesome they fix or replace it right on the spot. Totally worth it!

Anything I buy over $150, I always get protection. I have three kids and something is bound to happen in the next 2 to 3 years. I’d rather play it safe. And when something does happen they are awesome they fix or replace it right on the spot. Totally worth it!

YUP, geek squad has traded out our device when it has failed no questions asked. Simply told them that it broke and they honored the product replacement. Very happy that I bought this coverage will do so with future products with Best Buy.

They always assist with any problem and help troubleshoot, I truly appreciate these guys we would be lost without them.