Customer Ratings & Reviews

Nice to have the insurance always good to have the back up never know what can go wrong with my item thanks for the Geek SQuad!

I am so glad I got the warranty. I walked in there told them the device wasn’t working. They refunded my money. I got a new device.

Smartly Crafted Watch. Perfect for any Occasion A -One

Totally helpful customer service. Patience and understanding effort to ensure that I was happy with my purchases.

Battery starts running low too early in the day after only 20 months, or having weird software issues that you cant fix. This allows you to just swap to a new one for the price on the plan, awsome

Amazing Service. I got a gift for my husband. He loves it.

Geek Squad warranties are generally a great value. We have not yet had to file a claim on them so far.

I had PROBLEMS with 2 different products. They gave me 2 different fitbits, my THIRD FITBIT, working well, SO FAR. My printer is not printing correctly, the GEEK SQUAD checked my account, and to my surprise, they said bring it back, we will give you a new one. I was.pleasantly surprised

the geek squad set up my smart watch to my iphone and explnind every thing very well thank you

I haven't used this yet but it will be there when I need it. I never purchase tech with out the protection.

I had to use my geek squad protection on my Active Watch2 and they were super helpful and I ended up with a brand new watch. I would recommend getting this for any smartwatch or other expensive product.

I bought a fitbil like 3 years ago and already had to change it 3 times since I had problems with the bands and every time I go they give me a brand new one withouts questions. The only bad thing is that now you can only use it once and then you have to buy a new guarantee.

Always get the GS when getting items that might have accidents.

Im hoping this helps protect my boyfriends watch, he works in a factory, so hoping the scratch resistant works!

Easy working with Geek Squad Team at the Louisville Shelbyville Rd Store. Walk me through the policy and on to new watch!

The entire group is very helpful and knowledgeable. I appreciate them more than they could know!

Smart employes, was in and out. Best part I left happy!

Worth every penny. Watch broke. No questions asked. Gave me money back to buy a new watch. Store credit but good enough.

Geek squad is the best at what they do i trust them over any other place for returns and repairs.

We have always had good success whenever we have had to use the protection. Simple and have always been satisfied.