Customer Ratings & Reviews

They helped alot. I didn't understand how it worked and they were so helpful. Would use them again

Great price for the services and must have for any electronic!

Highly recommend getting the protection. When it came down to repairing my Samsung watch they gave me the option to exchange the watch for the same one, or upgrade to the latest. I just had to pay the difference.

I had an issue with my Fitbit's band and I happen to call and see about what was covered and to my total surprise, they said everything and to bring it in and get another and that's exactly what I did=ssssoooooo happy I paid the extra$$$for the coverage...

BEST BUY YOU'RE THE BEST....I'll always purchase from you and also let my families know about you

I have never had a problem with Geek Squad always helpful.

I love it so far it's working pretty good it has everything I was looking for and it always holds a pretty long change

[Employee of bestbuy] One of my favorite watches so far. Not only works as intended but does what I need and more.

[Employee of bestbuy] Always will love the protection plan. If it can't be fixed they'll give you back your money to get a new one

Glad to have purchased the warranty. I purchased warranty over screen protector since it covers that and screen protector does not last that long.

Good buy , recommend, been with it for 2 years can complain

Could not have made a better decision to add this protection plan, my old fitbit was tearing and I went in to get a replacement and instead left with an upgrade for no added cost!! only had to pay to add the protection to the new device. I was so excited.

Would highly recommend especially with an expensive purchase such as a wearable device

The Geek Squad service is top notch. If i have a computer question they are so very helpful and if my clothes dryer quit working they are there to stand behind it and have it repaired as quick as possible.

They were very helpful, kind...and respectful. That's I use use geek squad

Haven't had to use it but hope all goes well. Seems like a good coverage.

Best warranty ever. Last year my watch died and i can request the warranty i replaced for a new one.

[Employee of bestbuy] Great pricing on the protection for the product in case anything happens to it

Love the protection plans...they are a bit pricey but worth it in the long run ......

When my watches burned me it was about 2.5 months after I had purchased. Without this warranty I would have been out several hundred dollars since most watch brands (from what I've read) will not take responsibility for consumers getting burned by the products.