Customer Ratings & Reviews

Only needed it twice over the many years and buy, but the peace of mind it gives is great. The two times I had an issue the exchange process was so easy!

I purchased this open-box Samsung Galaxy Watch7 and it looks and works like new. I also purchased the service plan for piece of mind.

Shipping was quick and well packaged inside. It was a bit difficult to unwrap which means it was wrapped excellent!

I am a former Best Buy associate in the computer department and Geek Squad, and as such when I would sell a Laptop, tablet, or anything portable I would always highly recommend getting the Geek Squad Black Tie Protection (not sure if it's called that anymore but that's what I know it as). When it comes to technology that is very portable accidents happen and no matter how careful you are, things happen. I used to get the Accidental coverage on my cell phone until they changed it to a $99 deductible, and decided to move to Square Trade for my cell phone coverage. With the Moto 360 coverage there is no deductible which is very attractive when it comes to something that can be banged against a wall without meaning to. Being a wearable piece of technology you have to consider that after a while you will forget that it's there and might hit the watch face against a wall, or another hard object and even with the Gorilla Glass something can scratch or crack the display and having the replacement plan is essential to having to spend another $400 on a new watch. This is why I recommend getting the Black Tie Protection on Smart Watches because you just don't know what can happen when you need it most. $60 for 2 years of piece of mind is well worth it.

Good!!!!!???????!!!!!!!!!!!!!!???!!!!!!!!!!!!!!!????

I haven't had to use this yet. But it's a comfort to know it's protecting my purchase

Geek squad is great. Ibused it in the past not with this purchase

Geek squad warranty is worth it for items that lack durability (mobile devices and headsets).

Protection Plans are great to have. You might not have to use it, but if your insured purchase breaks after the manufacturers warranty expires then you are still covered.

Protection Plans are great to have. You might not have to use it, but if your insured purchase breaks after the manufacturers warranty expires then you are still covered.

I upgraded from the galaxy watch 4 to the galaxy watch 6. The display and response is definitely much improved, battery seems to be better so far but it is brand new so that's expected. My 4 would last less than half a day so this was very necessary. I believe there are more apps available too. The biggest thing in my opinion and this might've been available on the 4, was snoozing/ turning off the alarm to my phone, from my watch. It's a game changer lol.

This is the greatest purchase I always make. It has helped me out when my tech eventually fails.

Good Choice product. Made no mistake. The product is living up to its description. Will recommend any day.

This watch is worth the money. I love that I can receive calls and texts and it's just as clear as talking on the phone. It definitely comes in handy for emergency situations when I need to be reached and don't have my phone on hand. I've started my fitness journey and have tried other watches that track progress and honestly, this one offers so much that I wouldn't go back to any of the others.

when buying a new product its always a good idea to buy an insurance, i like best buy insurance because its so simple to use it.

They fixed my watch the same day i went in. Replaced it entirely

I love my new smart watch. I have 5 different types or brands and by far this is the BEST!!!

I recently purchased these cables, and I’m really impressed with the quality. The connectors are solid and fit securely without any looseness. The cable itself feels durable

This is my third smartwatch. I have had the Fossil Explorist Gen 5 and 6, both were solid watches but felt more like a watch that had some special features tacked on. This Galaxy watch feels like a piece of tech that happens to have a watch included! I love it. It looks sleek, fits well and the screen is very impressive. If you own a Samsung phone this is the perfect companion piece

ALWAYS purchase the protection plan. I haven't switched to the new membership tiers yet just because I don't believe I would save as much. But it's come in handy on 2 Galaxy watches (1 bricked and the other screen broke) and a couple headsets (dog ate one). Go in with broken item, get refunded your money minus the plan coverage (you're using it). Go repurchase your item and you own the cost of protection plan. It's just saved my butt quite a few times.