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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6004 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 6,004 reviews
  • Rated 5 out of 5 stars

    Watch protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan was bought for my wife's Samsung watch. The watch back fell off just before the warranty expired. Best Buy could not get the same watch to replace hers so they upgraded her for no charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for any extended warranty on all of your devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mens watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mens watch. Looks great and does everything needed and more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    make them do it right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the protection plan is definitely worth it. but the trick to making it work right is to go to a Bestbuy location that actually will do what they are supposed to do and attempt first to fix your issue and not just refund your money to a gift card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son when he got his new Galaxy phone. A year later someone dropped his phone while taking a picture and the screen cracked, so we brought it in to get fixed. Was told a new screen would cost $100 or we could get a new phone for $250. Since the phone was a year old and would require them to crack the case to replace the screen we went ahead and went with a new phone. Took a couple days for them to send us the new phone and we sent the old one back. Quick memory transfer and back in service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS is goated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They rock and are very smart! They are for sure the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service...staff is very accessible and understanding they have great customer service...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind Secured

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Opting for the 2-Year Accidental Geek Squad Protection was a smart move. Knowing my valuable gadgets are covered against accidents is a relief. The seamless claim process and expert assistance make it worth every penny. A must-have investment to safeguard your tech and your peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The actual watch is great - very stylish. It is very functional and great for fitness and the apps are very accessible. I received the watch as a gift. My only complaint is that the battery life isn't as long as my older watch but the charging is fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Shop around first

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not cover the product repair costs only 20% off parts and nothing off of labor. It covers less than most warranties

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    No questions asked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love Greek Squad and bestbuy extended warranty. Im really active running cycling swimming hiking. Sometimes things happen that can damage your property. I have never had any problems with replacement of my damaged goods

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Won't be without Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love Geek Squad and get it on as many things as we cab. The agents are o nice. Today they helped my husband chage oour watch bands to the new ones we got since it's difficult physically for us to dpo that, but no matter what we ask everyone at Geek Squad tries to help if they can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Secure my Apple Watch with them.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent warranty service. I arrived with my broken equipment and they carried out the warranty process quickly and safely. From there, I have secured all my Apple equipment with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always buy insurance because you never know if it will break

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection for my Watches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the Geek Squad Protection plan for my husband and my Samsung watches. We have many construction projects and work with materials that could potentially damage our watches since we are using our hands and arms a lot. We wanted the assurance that our watches were covered if something were to happen to them. We have purchased the protection plans for other products before and have been very happy with the service provided and what is included under their coverage plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Watch performance is outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch is very perfect for pleasure and health. Great features are available to be used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice watch , easy to set up easy to use , I’ve been using for bike sport and I can say watch works great and it’s worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Watch For All!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Running Watch! It keeps track of my works and running progress.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for light gaming and as a backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my HyperX cloud s headphone broke I picked there's up as a quick fix. The sound is solid and the fact that I can just plug in the included USB c connector to any USB c to get audio output is useful. Use them for my phone, switch, and PS5 and they work great even as a mic, even thou the mic quality is below the average full side headset. Only major negative is the earpieces out of case battery life is low. With a full charge and constant use I get a little over 2 hours

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    safety net

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the idea that my watch is covered for any damage it may get

    I would recommend this to a friend