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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6004 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 6,004 reviews
  • Rated 5 out of 5 stars

    BESTBUY GEEK SQUAD is the Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase for all my electronics and Geek Squad is the Best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection well worth the cost!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buys' PSP/ Geek Squad Protection is always a must. I have never had an issue that this protection doesn't cover and I rarely ever have to use it. The comfort of knowing it's there when I need it well worth the price and I would recommend purchasing the added protection for anything of significant value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent price and peace of mind, wasn't going to get this but the thought of clanging the watch against something when I'm moving is definitely worth he price of this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could never make a best buy purchase without Greek squad coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch! Wonderful update

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the regular galaxy 5 before and the battery wasn't that great. This one lasts for days and is a lot more versatile than the other one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    friendly service, convenient locations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service agent was friendly when assessing the accidental damage to my device. Best Buy/Geek Squad shipped my replacement device quickly. the plan is definitely worth the money for what I bought, an expensive phone and didn't want to pay $15 per month to my carrier for protection. reasonable deductible ($200 for a Note 10+ replacement)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My pool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    since I got it only take it off for charging every 22 days,,,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying this paid for itself! I never buy a watch without the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement plans are life savers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Geek Squad plan has been worth every penny. I have able to use my product trouble free and with confidence that if I had any problems Geek Squad would handle it. Highly recommend these accident plans. I have used them with no problems. Just bring product to Best Buy and they take care of the rest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped With My Watch.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and exceptional service and thank you. Always happy when I go in for help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smartwatch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loved his watch. One of the best gift I have given him. I would recommend this watch for a Father's Day gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never had an issue redeeming insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is why I shop at best buy. I never have to worry about a product. The minute I have an issue and it stops working as expected I take it in. I have never had problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Plan. I purchased the Geek Squad Protection for my Smartwatch. The watch stopped cycling through the functions. Because I had the protect plan, it was easy to get a replacement watch. A great buy for your product protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty was worth every penny. It covers anything that could go wrong. I recommend getting at least the 2 year warranty on all wearables.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality! Samsung is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BESTBUY is the best way to purchase any type of electronic device! The customer service is the best and as well as the most knowledgeable- they offer great advice and know which items are the best for your buck! You cannot go wrong with any Samsung products and I try to keep all products Samsung. Thank you BESTBUY for always Carring excellent products and giving us nothing but the best stuff to purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung watch 6 classic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the samsung watch. Great features and the sytle is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've worked for best buy in the past and will never make electronics purchases without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed My Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue where the battery was dtaining quickly and they were able to help me troubleshoot and get the issue resolved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is amazing in best buy. They are so helpful and they guide you and tell you what you need to do if you have a question. They fix your items in a reasonable amount of time.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Great watch for the price

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch, but the "raise to wake" feature stopped working and the battery life was a little less than i would of preferred. Just upgraded to the newest model.

    I would recommend this to a friend