Customer Ratings & Reviews

Since I could not reconnect my Fitbit to my cellphone I had to return it to the store and get a new one. Best Buy gave me no problem with the return because I had this GREAT WARRANTY.

Great watch, really enjoying it. And thank you to geek squad, it's always better to stay protected with the protection plans.

Bought for my Fitbit in case of any issues and worked great when I did start having issues with my Fitbit. I was able to take in and just swap it out for a new one which was awesome!

the geek squad at best buy is the premier in extended warranties! They always go above and beyond to ensure customer satisfaction!

The cost for Geek Squad protection has gone up slightly but it's still a good option to have. Too many things break too quickly or just stop working. I can depend on this for a replacement.

Geek squad protection is a must I trust best buy and will remain a customer

I received my Samsung - Gear S3 Frontier Smartwatch as a gift & the gift giver also added on the 2-year Accidental Geek Squad Product Replacement. Better safe, than sorry.

Had to return my Fitbit charge used the warranty I had purchased no problem at all they returned it no questions. If you buy a Fitbit I strongly suggest you get the warranty

This is very good service to have with all your major purchases this covers anything and everything if you drop it and step on it they replaceit.

The purchase of the warranty was a no brainer considering we bought a smart watch for our daughter. Thanks for suggesting this Geek Squad!

I would never purchase a fitness tracker without the plan!! I would be out a lot of money from failed fitbits, but thanks to the protection plan, I'm covered. Worth the investment!

This protection plan is very very valuable. I would not go without it.

Something happened with my galaxy watch used the geek squad and they replaced my watch . Just had to purchase a new geek squad plan.

I haven't used yet but I am glad to have it with this purchase since it's a watch and they hit many surfaces & could get broken anytime.

Purchased the watch for Father's day and have had issues since..The battery life is good for several days and the display is clear.

I'm not tech savvy, so to me, it's always worth it to pay the few extra dollars for peace of mind and ease of replacement/service. And the In-Store Reps are always patient and kind.

When i purchase this warranty i forget about everything, they provide me always with the best support and always fix my equipments.

Purchasing Geek Squad Protection allowed me to get a full refund when my watch didn't work.

The geek squad service plan is great. It provides you with a peace of mind protecting your item.

There is new changes to how squad replacement work which starts charging you as early as the return policy of 14 days for some items or 30 or 45 days for other items. It wasn't always like this in the past year. I shop here a lot. I even have their credit card. Keep it like it was before and it would be good.