Customer Ratings & Reviews

Great watch love the big face and spinning bezel it's a must have

I recently tried to rest my Fitbit charge HR to give to my mom since I got a new one. After trying to reset it it wouldn't come on again. Best Buy's warranty covered it. I got the newest version charge 2. Didn't cost me nothing more!

Awesome Geek Squad Service. They are always available when needed.

Grear service people are friendly and helpful the crew was very knowledgeable

We buy the added protection on most of our major purchases from Best Buy. It has paid for itself on more than one occasion. The peace of mind it provides makes it a good value.

I know i can relax with not worrying about it breaking, cuz if it does i know it can get replaced.

The lady was so nice and caring my expectations she told me all I need

The best service of any type, very attentive to your needs and quick solution.

I've had this for three weeks now and I love it. It set up easy and works as described. I'm not a skier and I bought it because I swim and it is one of the few actually water resistant smartwatches. It has not disappointed me. I do wish it had a few more options for different types of activity tracking - but that is really google fit. Now they need to deliver the promised android 2.0 update.

I always get the accident protections for all my devices. this product is a most have. When u do a claim it is easy and they take care of the item and fix it right away.

I love the geek squad replacement plan. Great for piece of mind.

Getting this addition protection, from Best Buy, is the only way I would have purchased my Samsung Watch. No questions if need to replace. LOVE IT!

I started to have issues with my Samsung Galaxy Gear 3 smartwatch. Best buy attempted to assist in fixing the issue and when it couldn't be fixed, they honored the warranty and I walked out with a new smart watch.

I love this protection plan! At first I almost didn’t get it thinking it was just an extra charge but it really paid for itself quick. Anytime my watch breaks or stops working, I just walk in and they replace it for me.

I went back and forth with what type of fitness watch to purchase. I decided on the blaze because it has the on-screen workouts. I was disappointed about not having the breathing sessions, but the update includes it. I love it!

Awesome watch. Battery life is good, looks good, not problems so far. Kind of expensive though.

Always helping our needs, really helpful,and great customer service

Geek squad is something I trust! Best Buy never really let’s me down! I am a loyal customer

Great customer service the best dont forget to add protection plan,its totally worth it.

The extra protection is worth the money for accidents and damage to a expensive device.