Customer Ratings & Reviews

Purchasing the 2-Year Accidental Geek Squad Protection was a wise decision. It provides peace of mind knowing my smartwatch is protected against accidents. The service is reliable and easy to use

I loved my Fitbit. It worked great for about a year. I'm trying to get Geek Squad to fit it, but so far no luck. they haven't answered when I reach out to them. It's been a few months of trying. Shame.

Geek squad service is very good. Would recommend to everyone

Te agent helps me to decide for a better plan on my Samsung watch

Covers everthing i was wanting In a warranty. Would recommend

This plan was bought for my wife's Samsung watch. The watch back fell off just before the warranty expired. Best Buy could not get the same watch to replace hers so they upgraded her for no charge.

Is what a real piece of mind. Never have to worry about breaking it.

I absolutely love Greek Squad and bestbuy extended warranty. Im really active running cycling swimming hiking. Sometimes things happen that can damage your property. I have never had any problems with replacement of my damaged goods

Best Buy Geek Squad is easily one of the best purchases for wearable tech. Everyday stuff happens and things like smartwatchs and headphones are something that can easily be broken, I have never had any issues getting and item fixed or replaced. 10/10 I would always buy geek squad protection for items I use daily especially wearable tech because you never know what life will throw at you.

always get the extra coverage. it is definitely worth it

These headphones are great! Love the way you can adjust the bass!

What is not to love about Best Buy's Geek Squad Protection Plans?!? They are reasonably priced and allow you to return the defective merchandise directly to their store to be fixed or replaced. Another giant retail competitor offers warranties on some of their products but it is an absolute nightmare to have anything repaired and forget about getting it replaced. If you want to be guaranteed that a defective product will be fixed or replaced you should go directly to Best Buy and make sure you purchase the protection plan!

To protect against scratches, if anything could go wrong without the screen protector, my wife would find away by accident. Now it's covered. Great warranty!

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Nice to have extra peace of mind for the products.

This is a no brainer to get for me. It may seem like a waste of money especially if you do not damage or break your equipment however, my personal philosophy is that anything I spend over $100 on I want to get the warranty just to be safe. I treat my electronics and possessions very well and hardly damage anything on them but it's nice to have this peace of mind. This is something to have just in case it breaks.

Excellent warranty service. I arrived with my broken equipment and they carried out the warranty process quickly and safely. From there, I have secured all my Apple equipment with them.

Been using this for a few months now. Tells time, alerts when texts or phone calls are received. Quick reply, preset text replies can be sent. Counts steps, has a timer, heart rate monitor that does not require a separate strap, as its sensor is on the backside of the watch. The HRM is accurate but sometimes temperamental, as mentioned by other users. Really like the sleep monitor which tells you how long you slept (based on you turning it on/off) and how much movement it sensed throughout the night. Great device for the price. Super easy to set up!

I scratched my screen pretty bad on my watch which made it hard to see and was starting to affect me more when making screen options. Geek squad protection took my watch and gave me a gift card to go purchase a new one. I paid the difference for the newest model and also bought my new watch the protection plan. Its a small price to pay for good coverage. I believe it covers everything except for lost or stolen devices.

I ended up getting the largest version of this watch, and i find it to be very comfortable. . I use it everyday and seems to be holding up well. Im a nurse, so im continuously washing my hands and getting rhe watch wet. Its held up nicely