Customer Ratings & Reviews

Knowledgeable staff offering a decent product at reasonable price

I always get the extended warranty, covers what the maker won't.

have not had a chance to use it yet, but when i do, i am not really looking forward to the $29 deductible per instance fee and i think you only get 1 or 2 repairs or replacements maximum allowance

The plan has hassle free exchanges I would highly recommend getting it.

This protection plan will come in handy if something happens to my watch.

This was a good warranty to purchase. I was able to return my smart watch and either exchange it for a new one or receive a Best Buy gift card for the full amount. The only con is you can't get a refund in your original form of payment. You can ONLY receive a Best Buy gift card.

I think your people need a little more instruction. Was told a restore would take several hours - I restored my hard disk at home in less than 2 hours and I picked thru what I wanted not just a restore as I had the apps software on disk and installed those as well in the same time included above. Must say they were very professional just need for them to have better training.

They replaced my wife's fitbit with no problems or crazy questions

Must have Nice to have. Must have. Nice to use. Must have

Makes me feel better about buying a product, especially electronics!

It is an absolute must to purchase the product replacement plan.

Hey hopefully I don't have to use this, but I got it if I need it so cool.

They were helpful and i was able to get my situation resolved

I'd like the protection plan because it helps me out a lot .

This is an awesome product just wish the battery life was longer.

Nice to know I have protection..sometimes it is worth it

Nice watch, a lot of storage, and excellent for everyday wear

Good price for coverage on my fitbit! Very easy to use.

glad best buy offers the extra security of replacement

I m liking the product so far, and Customer service was excellent.