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Customer reviews

Rating 4.8 out of 5 stars with 6012 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 6,012 reviews
  • Rated 5 out of 5 stars

    Excellent Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please considered buying this coverage-it is totally worth it. I bought this additional coverage when I purchased my wife a FiBit Alta. After about 1 year of use the strap broke and I brought the Fibit back to BestBuy. I was able to take advantage of this coverage and upgrade to a FitBit Alta HR by just paying the difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squd set up my tablet was NOT disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy and pleased with this service. OThey are very knowledgeable and kind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Smartwatch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very happy since I purchased this product. The salesperson was very helpful and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is for my Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squad Protection. Bought it when I bought my Galaxy Active Watch, had a problem with the watch not holding a charge and Best Buy replaced the watch no questions asked. Best Buy is my go to place always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It provides in-store, in-home, and online repair and installation services for a variety of electronics, including computers, phones, televisions, and home appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service, they always solve any doubt or inconvenience you have quickly and safely I am very grateful for the service I recommend them 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best smart watch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched back to Android and i bought this and its so much better than my old apple watch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgable/helpful geek squad person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was glad i purchased the warranty. 100% back when i experienced an issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WONDERFUL!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There protection plan is the best I have ever encountered! Settling claims is hastle free! And if you don't have the best experience with your device, you have the option to select a different device more to your likings. I will never buy an electronic from any place else. And the all will have the Geek Squad protection plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can take my watch into a best buy store for service or issues. Ive only had to do so once and my watch was replaced with a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must when purchasing expensive products from Best Buy. I love the ease of returns and exchanges with this program. I highly recommend and you won’t regret it. Always check your account to ensure your Geek Squad is up to date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must when purchasing expensive products from Best Buy. I love the ease of returns and exchanges with this program. I highly recommend and you won’t regret it. Always check your account to ensure your Geek Squad is up to date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must when purchasing expensive products from Best Buy. I love the ease of returns and exchanges with this program. I highly recommend and you won’t regret it. Always check your account to ensure your Geek Squad is up to date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend getting a warranty they have good plans to replace or fix your item highly recommended electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In Puerto Rico we have no Apple Care. This is by far the best alternative here. Fast service. They gave me a couple of options when my watch’s crystal broke and gave me good recommendations.I think this is a no brainer. Buy this service with your device!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One thing I love about Best Buy is their customer service and any time I have an issue with any of my electronics and need to use my warranty - they are there to help to fix the issue. Best Buy warranty is the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding Product works very well for me. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad i added this! When my wifes watches broke and we needed to get it looked at they were able to help us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this for more expensive products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get this coverage for products that are more costly and that have a tendency to break. It has helped to reduce costs for replacement or totally replaced the product. The sales person may be able to tell you whether it is worthwhile for a particular product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth The Cost for Protection Of Your Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know most websites advise against getting these types of protection plans, but they have saved me a ton of money on a computer and 82" screen TV. I just now purchase the plans and don't even think twice about it. At least for me, it has been worth the money!

    I would recommend this to a friend