Customer Ratings & Reviews

It great that Best Buy offers this protection plan for watches. Geek Squad got me up and running quickly.

I wanted to have protection for my smart watch in case I bumped into stuff. Great value.

Galaxy Watch3 is too fragile and complicated. Bought insurance because I am afraid of its vulnerability.

We are harsh on our electronics due to kids and just being active and Best Buy's return policy is excellent! Never had an issue in the 10+years I've been shopping there.

Purchased this with my Fitbit 2 for any accidents that may occur, as this one is not waterproof and sometimes accidents happen.

My fit bit failed, but the geek squad protection did not fail. Barely any questions asked, quick satisfaction, and credit received promptly when I returned the fit bit.

Great protection plan. Covers pretty much everything and if they cant fix it they will replace it or give money back on your item.

I like having known to get this because I feel same whenever I have my watch and know I have a 2 year guarantee.

Geek squad has always been helpful to me. Its definitely worth the price

Geek squad are amazing they walk me thought on how to use my watch

For an unknown reason, my husband's FitBit quit working. I took it back to Best Buy and it was replaced--then and there! Good use of money for piece of mind.

Must purchase for all electronic items. Its a good feeling to know your protected no matter what the issue.

Love having a peace of mind by purchasing this protective plan. It is well worth the money spent for it.

I used the Accidental Product Replacement with my old FITBIT Charge and it was great, Every time my FITBIT had issues, the warranty allowed me to receive a new FITBIT.

I bought this 2 year geek squad accidental replacement just in case it is needed, I can get my watch damaged so it was a good purchase for the price.

Techs were very knowledgeable and efficient. Service took less than 2 hours to complete with no issues.

My heart rate monitor wasn’t working nor was I receiving my text alerts... brought it in they traded me for a new one, no questions asked. They are amazing!

Two of us bought the band and both worked great for the first month. One band malfunctioned, stopped syncing, and screen became static. BUT thanks to BB's return policy and Geek Squad, I was able to replace the malfunctioning band with a new one. The new one is working great. Now we have 2 happy MS Band users in our home.

Had watch failure from Samsung changed battery but still lost altimeter reading, butthe Squad help me get it right

We like the peace of mind the coverage offers. Many times we never used the ESP but at least we knew we were covered