Customer Ratings & Reviews

I haven't had to use my geek squad coverage yet, but for this price you can't beat it. If they can fix it, they will replace it.

Good!!!!!???????!!!!!!!!!!!!!!???!!!!!!!!!!!!!!!????

I have always loved Best Buy. They will have what I need always and the staff at the 28th and E Beltline are extremely helpful

Geek Squad services offer a reliable and comprehensive solution for those needing tech support, setup, and repair services. The convenience of in-store, at-home, and online support, combined with the expertise of the agents, makes it a valuable service for many. While the cost can be high, the peace of mind and convenience provided often make it a worthwhile investment, particularly for customers who are less comfortable dealing with tech issues on their own.

2-yr Accidental Geek Squad Protection is an absolute must, whether you're prone to misfortune with your electronics or not. It gives me peace of mind and when its available I add it. The agent that assisted me was courteous and gave me a stress-free experience when I needed to make use of my protection plan. I was able to replace my item the same day and left the store very happy.

Geek Squad protection is a must in my decades of experience with Best Buy. You can return items that don’t suit you however, they honor the products you purchase. For big ticket items, get the five year plan. I had a GE dishwasher stop working after four years. Now I have a Bosch, which is fantastic.

Great item.jjjjjjjjjhyyyyyyyyyyyggyyyyhhhyyhhhhhhhhjhyyyyyyuuuuuuuuuuiiiii8yuuuuuu

Great team. I love the GSS! They are fast and listen to your concerns

My garmin venu 2 stopped charging wnd it was within the 2 years so they gave ne a gift gard to be able to buy another one

Great service for people who have no time to setup new technology

I've always gotten their warranties and they've been great anytime something went wrong.

It's always great to have a warranty. Bestbuy always deliver in their warranties.

It's a warranty. It does what warranty's do. Protects the just in case

always get this warranty and i have not had any issues this far

always get this warranty and i have not had any issues this far

No matter what product I purchase from Best Buy, I get the Geek squad protection. Aside from getting your money back, they will replace anything no matter what. Even if you just don't like it anymore. They will credit you the amount of the item and prorate your plan for what you haven't used and credit you that amount too. Just read the fine print so you know exactly what is covered and what is not. Some stores will make you exchange same day for a similar product, but most stores are able to give you store credit of you choose to return an item within the 2 years. Always a good investment if you, like me, change your mind frequently and also like to have the newest tech. The protection plans have yet to fail me, they are a must with any tech purchase!!

Great watch.hhhhhhuuuuuuuuuuuyuyhhhhhhhhhhhhhhhhhhhuiiijjhhhhhhhhhhhhhhhhhhhhhj

For my expensive item I purchase, said insurance to be safe.

The guys that helped me go through smart watches and discuss the different abilities and functions of a dozen different models was very helpful in my decision. I bought my TV earlier this year and it was the same then, very insightful staff that got a budget and preferences right away, and ran through a ton of options to help, and saved me time and effort researching myself!

My watch was less than a two years old, I brought it in and showed the worker, they looked at it, and noted that it still had coverage (they didn't actually have to do that) when I asked them what I can do about the watch (It had totalled failed). They pointed out the clerk at the return desk, put a note in the data base, and when I walked up I was taken care of in a polite and professional manner, and the Young man who did the return and replace was of good manner and attitude.