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Customer reviews

Rating 4.8 out of 5 stars with 6008 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 6,008 reviews
  • Rated 5 out of 5 stars

    Geek squad TV, Samsung 18 inch tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and they hardly disappoints on communication and resolving issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool accessories

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this protection out my mind at ease as you know technology aren’t always at 109%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 yr replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always, always get this product replacement for my fitbits. It is worth it especially when there are issues after the 1 yr warranty. Get this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST WARRANTY ALL AROUND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I got o Best Buy I always purchase Geek Squad. all the times something has happened to my products they always replace it no hassles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    took care of issue quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to contact, easy to deal with! easy to fix!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option to get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection plan is a great option to have. I had a issue with my watch and they replaced it right away. Thanks geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easily Returned For Store Credit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Garmin watch was credited entirely when it would not hold a charge after one year of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought several items from best buy and got the warranty on them.They have always been very good if I had a problem with any of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually like to buy the protection plan for more expensive items, because I've never had a problem with exchanging before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is a must.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection for your investment is a must. If you buy something why not protect it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    insurance insurance insurance---cant say it enough how much this has saved me with kids and pets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warrant program out there. I always get the warrant with Best Buy if I ever spend 100 or more. Worth getting. You won't regret it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to exchange my Fitbit twice as it they were defective. The warranty is worth buying although it depends which store you go to in order to use it. The Willow Glove, PA store made it a little difficult to exchange the product, but the Montgomeryville one was really helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We aren’t much on warranties, but this was an exception. Well worth the money when we had to return an item a second time. Hassle free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best to be protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to be protected, makes it easy to ask questions and to know that I have the ability to keep it in good shape for at least 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service/product protection plan out there. You'd be a fool not to get this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service/product protection plan out there. You'd be a fool not to get this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stay protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never let me down. Always get the extended protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I have a question or concern or even just a scratch it's taken care of immediately. Warranty is definitely worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used it and it is good. I would recommend it others.

    I would recommend this to a friend