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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6048 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 145 Showing 2,881-2,900 of 6,048 reviews
  • Rated 5 out of 5 stars

    Good to have it just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not heard the chance to use this warranty but I'm glad Best Buy offers it just in case it's needed. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always by the Accidental coverage.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every Item I buy add the warranty. Best Buy does a great job at processing anytime I have an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product warranty covers product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use the warranty for the Fitbit 2 that I purchased, but I have for other products. BB replaced\covered each time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it every time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never regretted buying the protection plans from Best Buy. It's great peace of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I will not to use the accident plan, and, if I do, hopefully it was worth the money. With something like my new Samsung Smart Watch purchase, I wanted the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best thing you can ever do when buying anything from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% Recommended!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment ever! Already replaced 2 fitbits- no hassels! Thank u Best Buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance Took care of problem no questions asked & gave me satisfaction that I didn’t have to buys new one at my expense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always like to have the insurance on my electronics, better to have it and don't need it than need it and don't have it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy the insurance for all my best buy products, it is excellent, I have not had any problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad's team are very helpful as always. Would recommend everyone to take a plan with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stay protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never let me down. Always get the extended protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's replacement plan is worth the money. I was able to get a brand new Gear Fit 2 after my band snapped.....with no hassel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    took care of issue quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to contact, easy to deal with! easy to fix!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't given specific details about what exactly is covered with replacement plan but was told it covers a lot. I figured it's worth it if something goes wrong. And if they don't have this model available then I get the newer version. That works for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not get better than this coverage. It is straightforward, something happens to your purchased item, you get it back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my birthday present from my wife and kids very useful when I go out and take my walks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're always super helpful. Don't leave the store without backup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Th 2 year replacement is great I would highly recommend getting it they will replace if broken

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad people are great!!!!!!! I would highly recommend these people to help with anything

    I would recommend this to a friend