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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6048 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 169 Showing 3,361-3,380 of 6,048 reviews
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its always great to have some piece of mind. Will always recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its always great to have some piece of mind. Will always recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product, not easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instructions lacking. Fumbled thru it. no instruction book.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This insurance stuff is cool.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that they offer this product. It makes me feel so much more secure with myself.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still got it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Add the watch for a couple years now. Have the charger a lot still the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to talk to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. I damage my watch at work. I had no problems using this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use the replacement warranty yet but it’s just nice knowing it’s there in case it gets broken

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty +

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't ever pass up the warranty my watch band on the Gear2 took it in to Best Buy gave me a new watch immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Alta after a year started showing some wear on band, started splitting. Was nice to exchange for new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Questions answered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! I had a few questions, called the geeks and they helped!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always had amazing service with the Geek Squad at my local store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth it. I always get the protection plan. Easy to do and worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's A Small Price to Pay for Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this for things that are heavily used and may have accidental damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was really great to have in my opinion, after having a few incidents this came out very handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend. I buy on all my best buy products. Comes in handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit died after hard use but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a brand he one to replace it. It was easy and the Best Buy customer service people did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to have..better to be safe then sorry comes in handy good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    purchased replacement warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased replacement warranty on fitbit and was able to use it to get a new one with the back came off the old one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money well spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been purchasing the Geek squad protection plans for years and have always experienced good customer support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like geek squad its easy and satisfying service like it

    I would recommend this to a friend