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Customer reviews

Rating 4.8 out of 5 stars with 6022 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 238 Showing 4,741-4,760 of 6,022 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have helped me a number of times, very friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mindblowing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greate value great offer i always buy with all of my products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty Good Value Just In Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good value just in case since it was an open box item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thought this might come in handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the added protection in case that something would break with fitbit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this came in handy when the battery stopped working like it used to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    One and only

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan would be the only one i buy. That's why best buy is my only choice when making electronic purchases

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works as intended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased with a fitness watch 10 months ago. The Geek Squad doesn’t repair watches so the plan offered a replacement based on what I paid for the watch. The replacement watch IS NOT covered although I bought a two year plan. It pays to ask questions and with the manufacturer’s warranty the overlap is free money for the company.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hey there. Thank you for sharing this with us and sorry for the very slow response! We appreciate the feedback and will utilize it as best we can. If you have any further questions or concerns, please let us know.

  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scratched the glass on my gear s3. Replaced no problem in store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn't do with out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are awesome. Used several times. No hassle. Would strongly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I always use my surge I got the product replacement. Well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best investment you can make to protect your tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Havent needed it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had good experience in the past but i haven't needed it on this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gotta have with any electronic device or u are just throwing away cash

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad no worry repair or replace warranty peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the replacement plans they are great. You will not regret it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have a piece of mind I have not used it but it’s worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item for my wife and she loves it. It's not too big or bulky.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best to protect your products best buy always take care of me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use it after my wife accidently dropped her watch in the trash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Complete replacement!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any problems? No problem, no waiting, get an instant replacement!

    I would recommend this to a friend