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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6047 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 6,047 reviews
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect everything from the hazards of life. If you have a wife and or kids this is a must have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Purchase for a Heavily Used Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my Blaze as a gift, but went out of my way to get the service plan on my own. Why? Because Best Buy will replace it in the store should anything happen to it. For those who cannot live without their Fitbit Blaze (or similar devices), being able to take everything quickly in a physical store without having to play the waiting game is definitely a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always got the protection i need y there something wrong with the deviced it gets fixed or replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my first iPhone from best buy. I got the geek squad protection plan. Didnt use it for over a year. The one day I took my case off my phone i dropped it on concrete and shattered the screen. I took it to best buy and they ordered me a new iPhone no questions asked. Only thing I had to do was transfer everything from the first phone to the second.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy This For Every Top Dollar Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend getting the protection plan for every purchase that would be expensive to replace. I haven't needed to use it yet for my most recent purchase (Gear S3), but I used it, hassle-free for my Bluetooth headphones. Once they stopped getting clear connection, free replacement. They snapped in the middle, free replacement. This is a good investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad replaced my watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the service plan and actually had to use it. Watch stopped working 18 month later and the plan replaced the watch at the price I paid, which was higher than the current price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed it yet with this purchase, but I've used it before and was well worth it when I had issues with my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great back up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always a great investment, when anything happens, there no issue or fuss when you bring it to them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Purchased the geek squad protection and the Replacement plan came in handy when my Samsung Fitbit broke. They didn’t have it in stock any longer so I was refunded in full for the purchase which was very nice . I highly recommend the purchase of protection plans so you can at least get your money back if you’re unable to get a replacement .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Luv the geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely get Geek Squad protection on the products that I buy through Best Buy they stand behind the products and it is nice to have the protection there in case any accidents happen or malfunctions that are not covered by manufacturer warranty. Also it is nice to be able to bring my product right into the store instead of mailing it in to get the warranty covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this protection plan on my Galaxy active watch and boy was it a life saver. For some reason the watch started acting up and not wanting to turn on like 2 months before the protecting expired. I walked in had them inspect it and boom i got my money back to buy another watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light weight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, great quality, very sporty. All that you need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the Protection Plan, you won't regret it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never make a purchase without a protection plan these days. They help to ensure that when my product begins to act strange, has manufacturer issues, or just stops working that I am covered and can easily have it either fixed or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have, have not had to use it yet. Hope I don't have to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved me about $300!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I bought this for my smart watch....the watch stopped taking a charge and BestBuy had a new watch in my hands withing about 10 minutes. Usually not a fan of these types of service plans because there is always a catch to using them....not here....it was worth every penny in this case!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the warranty. Every time I crush a watch, or it goes bad, they replace it with no questions asked! All I pay for is the warranty fee!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I may not get this for every purchase, however there are some that I would not recommend leaving it off the purchase table. Small electronics, like smart watches, quality earbuds, computers, televisions, etc are items I would highly recommend it on... Has saved the day more than once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Samsung Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my husband and he loves it. I have one as well.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Samsung watch 5

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Exchabged in store if it brwajs or stops working. Unlike apple this is replaced same day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Some Things DESERVE Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stop wondering whether or not you should spend the extra money on an insurance protection program for the expensive electronic device you are purchasing. PEACE OF MIND is all you need for the comfort to know that your investment is protected. The Geek Squad protection plans are second to none in this world.

    I would recommend this to a friend