Customer Ratings & Reviews

I Love the service plans at Best Buy on purchases that are used a lot and have great potential to break down ex: bumping and scratching or wires twisting, battery wont charge! They honor them and no worries l feel like I won’t have to shell out the full price again!

I had to use my geek squad protection on my Active Watch2 and they were super helpful and I ended up with a brand new watch. I would recommend getting this for any smartwatch or other expensive product.

Definitely worth it incase anythinh happens so you don't have to buy a whole new watch.

When I buy wearable technology, I am going to use it! I will clean it and treat it right, but inevitably sometimes things break, like my Fitbit Charge2 band after 6 months. I brought it into the geek squad, and I was issued a full replacement on the spot! Love it!

Great watch, comfortable fit, and the features continue to improve. highly recommend.

Agents mointed the tv fast and where very perfessional

I've bought Greek squad protection for years and many different items and have nothing negative to say. Great peace of mind and on most items there are no questions asked if something guess wrong. It will be replaced.

I purchased the protection for my samsung watch. After about year and a half my watch was having issues so i took it in. They looked at my watch and then refunded the money to buy another one! Super easy and quick!

I was glad i purchased the warranty. 100% back when i experienced an issue

Very decent work. Looking forward to using the service again.

There are tons of features. I would recomend this product too any outdoorsman from hunting fishing golf or even hiking

Didnt need it but nice to know i had something for "just in case"

Love it. Returned my watch with Thai and it's a life saver. Bought for my PS5 as qell

Nice to have the insurance always good to have the back up never know what can go wrong with my item thanks for the Geek SQuad!

I am so glad I got the warranty. I walked in there told them the device wasn’t working. They refunded my money. I got a new device.

[Employee of bestbuy] I always get the Geek Squad Protection. Especially worth it for this watch I bought my husband.

Use the Geek Squad protection on all my major purchases. Definitely worth the investment. Had a TV go out right before expiration of my coverage. Best Buy did a great job at getting me credit towards a new TV also gave me the option to have it replaced with a like model.

[Employee of bestbuy] I live my geek squad protection!!! Its the best investment of technology that you can make!!

Worth every penny. Watch broke. No questions asked. Gave me money back to buy a new watch. Store credit but good enough.

Purchased to cover my new Samsung S3 classic. After about 6 months, the device bricked after an OTR OS update. This coverage refunded my full original purchase price, and a new one was rush ordered with the credit. Two days later, I was good to go. No out of pocket!