Customer Ratings & Reviews

Okay honestly these days if you're buying any Electronics without a protection plan you're setting yourself up for failure and regret they are made to have A 2 to 3 year shelf life maximum get it protected while you've got it.

My Fitbit Band is a great idea but it's only made to last about 6 months. After that, the band starts to separate from the main assembly. I am happy I got the Geeksquad warranty which covered from Fitbit's poor craftsmanship.

They were very helpful when I cracked my watch. Gave me a gift card to replace it.

Great awesome service couldn't say enough good things about them

Always great to pay one fee and get all of our appliances and electronics delivered and installed !

Well worth paying the insurance for the watch just in case of damage

I've kept Geek Squad Service plans for years and find them worth the price.

Helpful and made setup and initialization easy and fast

MY WIFE HAS HEART ISSUES AND THE FITBIT IS ESSENTIAL TO KEEP TRACK OF WHAT HER HEART IS DOING AND WHEN HER OLD ONE BECAME ERRATIC THE REPLACEMENT WARRANTY SAVED US A GOOD BIT OF MONEY

I've had to return my Fitbit, it stopped syncing. When I returned it, I didn't have my receipt. Best Buy pulled up my purchase and got me a brand new replacement. I was thrilled with how easy and speedy the service was.

I use it with my old apple watch and was excellent. Excellent service

They're great at.what they do and very helpful. Anything you need they'll help you.

Love that I can rely on geek squad for repairs! I recommend!!

they took my call. Told them what was wrong. Then they said no more. Took care of my issue. I was on the phone for about 25m.

The Geek Squad protection plan ensures replacement for damage products. I personally find the Geek Squad to be more accommodating than the product‘s company warranty support staff!

I know i can relax with not worrying about it breaking, cuz if it does i know it can get replaced.

So I bought a Fit bit and I also bought the two year protection plan. I usually don't buy extra warranty plans but I did with this. Glad I bought it because my fit bit fell apart and Best Buy exchanged it for a brand new one.

Geek squad always more than pays for itself. I would not purchase electronics without it

This was well worth the money for me! Shortly after the manufacturer warranty ran out, my Fitbit started freezing and not working. A quick trip to the store, they checked it and I walked out with a new one.

Excellent to have when things go south with the tech. Used the service with a headphone for my wife and we got a new pain for free.