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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6006 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 6,006 reviews
  • Rated 5 out of 5 stars

    Good support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very honest and helpful people,they will not leave you hanging

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money to protect your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What worth the money to protect your investment for up to 2 years any problems they will take care of it I've never had any questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got me in and out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was extremely apprehensive about purchasing initially but it really came in handy and the exchange process was seamless. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome protection plan geek squad helps you through each step that you have a question with and they find the solution fast as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never go without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never get anything at Best Buy without getting the Geek Squad Protection. It's so wonderful and even if I don't use it on one item it's still way worth it on the items I do have to use it for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must-Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a computer whiz by any stretch of the imagination and it's good to know I have someone to go to when I need help, and I need help often. Great service and very knowledgeable geeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Frontiers screen went out and I had the Warranty. So I was able to replace it because i had the warranty so I bought it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Accidental Geek Squad Product Replacement is always worth the money for me. Always breaking or washing something that I shouldn't have and no questions asked they fix or make right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think Geek Squad is a good resource but they should be available to answer any and all questions that you need if you have a best buy card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The insurance is a highly recommended thing to get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never leave the store without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plans are a must. You never know when a product will malfunction or break. Geek Squad and Best Buy have always taken care of me well, which is why I continue to purchase from here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is great since for any reason I must take it back it’s covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy protection plan is the best plan in the world. I protect most of the items I purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Purchase at BestBuy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm telling you now, no matter where you bought it, the GEEK has you covered. This is probably my best purchase at BesyBuy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the warranty because you never know what could happen. I have used my warranty several times and I have never been disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not one to normally one to buy the extended warranty but I thought it would be good in this case. Hopefully will not need it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must have insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't normally buy insurance for most of my electronic items as I view the cost of buying it typically a waste of money. This plan however I've used already for once I'm so glad I had it. My new Samsung smart watch started acting up, and after a brief look to see if it could be fixed, Best Buy replaced it without hesitation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have opted out of the protection plan in the past and regretted it. It delivers as promised and I have been very happy with the prompt replacement provided by best buy and their warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Definite Must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the BEST! I always purchase this with any electronics purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is an excellent way to protect your investment. I have used this many of times. If they cannot repair the device they will replace it!

    I would recommend this to a friend