Customer Ratings & Reviews

Excellent service, very helpful in assisting with issues

Nice to have piece of mind for the unexpected. Hopefully we never need to use it.

Their service helped me save money overall. It's great, and the staff are very friendly and helpful!

It is a great replacement guarantee! You don’t think it happens, but accidents happen!

I purchased this to up my warranty on my New XBox Series X. You HAVE to purchase an extended warranty on these units because they run abit HOT. That said, the Best Buy Warranty is as good as any I've found. My old play Station died and Best Buy Replaced it on the Spot. Can't really ask for better service than that!

Awesome service! Any issues I may have are resolved immediately

Definitely worth the money!! And the Geek Squad support team is absolutely steller and an overall lifesaver!! They're all super friendly, extremely knowledgeable and go above and beyond to help in every capacity!

I have not needed to use this, but I'm glad I have it if I need it.

So thankful for this warranty! Saves me a bunch of money when my controllers break down! So simple to use, just walk in and tell geek squad the issue, then they give you a brand new controller!

Purchased for my son for his bday and he absolutely loves it! Just what he was wanting

easy access to the warranty if something ever goes wrong. Best buy always going out of their way.

I bought my Xbox here and I haven't had any issues yet. I always buy warranties with all my products with best buy. Its worth buying their warranties.when I have issues with my products they usually fix it or replace it with a new one. This is with passed experience with their products I have purchased. That's why I always buy everything at bestbuy because they have such a great warranty without the hassle.

They informed me of all the information necessary in order to buy the Xbox as a gift. As well they gave me important information leading me to make the decision to buy a protection plan for peace of mind.

I purchased the geek squad service because it was such an affordable price. My game console is new and hasn’t had any problems but knowing if something happens I’m covered is worth paying for it. It puts your mind at ease knowing you have protection

Havent used it. hopefully i wont need it but its a good thing to have on the backburner

Amazing service, really recommend. Is very easy and they help you to get everything done

I didnt use it yet, cany say anything about it, but for safe side it is good to buy

My son loves his new xbox.. He stays on it all day..

I got the 2 yr protection because I learned once with my sub woofer. Better to have because I had an issue with it and because of the extended warranty I was able to get a replacement.

Just purchased this plan today for my Xbox series X very happy to pay that price to protect a purchase of over 500 bucks not knowing what if anything could happen or go wrong and with new systems or any electronics ya never know so be smart and for sure invest a small amount to protect a big amount!!