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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2129 reviews

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  • Value

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.9 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 2,129 reviews
  • Rated 5 out of 5 stars

    Well worth the peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased this plan today for my Xbox series X very happy to pay that price to protect a purchase of over 500 bucks not knowing what if anything could happen or go wrong and with new systems or any electronics ya never know so be smart and for sure invest a small amount to protect a big amount!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase Geek Squad Protection for major purchases regularly. I've had the good fortune of having to use it twice for replacement of the original purchase and it's nice to qualify for 100% of the original purchase price when Best Buy can't match the original product. Receiving purchase credit is simple and pain-free. I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better and faster!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how fast this console boots up. However, I would recommend a higher storage, now a days games are getting bigger and bigger and storage is becoming a necessity.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its food to know that im covered if I have any issues with my Xbox X

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I have done buying the protection plan cause it is worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I try to always purchase extra warranty for all my best buy purchases. So far I haven't had any issues when having to replace any items. There's pretty good coverage, personally I didn't do the extra warranty on my s8 plus I purchased because mobile phones require an additional insurance deductible. Wasn't worth it for me because for the amount of the warranty purchase and deductible I could just buy a new phone if needed to. For everything else the warranty is great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my Xbox after it was not turning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is one the greatest places to shop, it’s welcoming and everyone is so nice. I don’t have to worry about my electronics because of the warranty they provide for only a couple dollars extra. I think it’s so worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to have it and not need it than needand not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping we don't have to use it, but we got an open box Xbox and even with the Geek Squad add on it was cheaper than new!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent game console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well this is something for my son's extra time and he is very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technology Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection service is like insurance. No one really wants to buy it, but everyone is glad to have it when it is needed. In my case, the protection is for an Xbox for a 5-year old, and we have had to use similar protection services for his previous technology toys. So, I suspect that we will be happy to have purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series s repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy just informed the employee my problem i was having was informed of my options and within two weeks my Xbox series s was fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the BEST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protections have always been worthwhile and a main reason I love Best Buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The peace of mind is worth the price. Xbox is already an amazing product but knowing that I'm covered by warranty for an extra 2 years helps me sleep at night.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have for any technical needs that may arise!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the piece of mind, always buy the warranty better to be safe than sorry great value. These are expensive to repair. Hope I don’t have to use though lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth having protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 2-Year Accidental Geek Squad Protection makes me feel very comfortable that my devices stay protected in case of any accident. very worth having!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox 2 year protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an Xbox series x without the protection plan and my previous Xbox kicked the bucket on me before 2 years. Manufacture warranty only covered 1 year. Worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX All The Way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh Yeah. Graleat console. One of the best I've owned. On it all the time. Never a problem!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy has always had the best policy for returns and support and i love being able to deal with ppl in person not to mention not wait for a delivery every time. they have never given me issues for returns or exchanges and have always taken care of me. i've used many of these types of services and most places suck bad but not Bb.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Toddler Insurance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as an insurance policy for my new Xbox Series X. Having a toddler in the house means nothing is safe and I know that the Geek Squad Protection Plans will cover accidental damage. Hope I never have to use it but having it helps me sleep at night and that's worth the price.

    I would recommend this to a friend