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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2129 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 2,129 reviews
  • Rated 5 out of 5 stars

    Geek squad coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s in your best interest to get the geek squad coverage trust me I buy high priced items for my console so when my headset gave out luckily I had coverage and boy was I glad the cost was covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use the protection plan yet but it is comforting to know that it will be repaired or replaced if something goes wrong with the console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocka!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always can answer questions and help when needed!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUST HAVE!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cannot go without insurance when it comes to consoles. BestBuy has always been really helpful with claims in the past, so I didn’t hesitate to get this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MY WARRANTY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THE GEEK SQUAD PROTECTION PLANS I DON'T ALWAYS LOVE GEEK SQUAD BUT I DO LOVE THE PROTECTION PLANS WHEN THEY WORK AND USUALLY I HAVE NO PROBLEMS I DO HAVE TO GET AGGRAVATED SOMETIMES WHICH I SHOULD NOT HAVE TO BUT I DO REALLY APPRECIATE THE WARRANTIES

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds like an actual "cover it all" program. Hope I never need it. Had GS take care of other things in the past with excellent results and service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth it. My sobs computer broke after a year and a half and since we had this extra coverage they changed for a new one in no time at all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always good to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used Geek Squad on every major purchase from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Xbox turned out great for me………………………………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this little super power house! Upgraded the tv so bought the series x as well. Put the s in my daughters room and she’s obsessed. Great digital gaming system!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the thought that i know if my console has an issue which it hasn’t yet that Geek Squad has my back and will fix any problems under my warranty!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement series x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an Xbox series x on April 1st 2022 and the disc drive was faulty (which I’ve had happen a few times ) and Best Buy let me return and purchase a new one and get the warranty! Thanks guys! I still wish the replacement wasn’t open box! But I’m happy anyways

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game on!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My little family and I are big gamers. We love playing games together and my boys enjoy having their friends over to play with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get warranty on anything i buy it helps out a lot you never know what might happen to your important items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has been a big help with any questions I’ve had. Totally worth it! I highly recommend the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having protection is very important to have. Always be protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for Me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the two year protection because you never know what might happen down the line with your product purchase. I deliberately waited to purchase the xbox one s until best buy sold it for $189.99, other stores were selling it at this price but I prefer best buys protection plan over any other place. I had to use it in the past on other products and I was happy with it and how easy the process is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always recommend Geek Squad protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is a must on anything you purchase that is of high value... I have the service on my two thousand dollar Oled and my Xbox series x... They make everything easier when it comes to replacing or repairing purchases so you don't have to go through the manufacturer which can take literally forever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These gaming systems cost way too much these days with little upgrades from the previous bersions. However Microsoft did not disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Can Suck It Long & Strong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love This Console as A former PlayStation user I am deeply impressed by the Microsoft Xbox Series X so glad I made the jump especially with phantom liberty right around the corner

    No, I would not recommend this to a friend