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Customer reviews

Rating 4.8 out of 5 stars with 2163 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 2,163 reviews
  • Rated 5 out of 5 stars

    Xbox support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service of insurance for your Xbox if you ever have any questions geek squad is here to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved my butt!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the coverage plan if you get anything expensive. My xbox 1 died with literally a month left on the 2 year plan. They completely replaced it for free nor was there any run around! This is a must have for a high ticket item! Why take the risk when this really isn't that expensive...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service with no headache

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad service is amazing and a must have with any high value products such as consoles. I prefer this to have no concerns around possible warranty issues down the road.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting warranty through Best Buy is so easy and very convenient. Definitely worth getting warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is Well Worth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always protect things that can’t do without ! I have not needed to use many of my geek squad warranties but worth the cost if I ever have too!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there! Thank you for sharing this with us. I completely agree! The peace of mind that the Geek Squad Protection provides is awesome. Please let us know if there’s anything else we can help you out with!

  • Rated 5 out of 5 stars

    best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best warranty out there, it not only covers everything, it's easy!! bring your item to the store and let them do the rest!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this service but Im sure Best Buy will be there if I need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essentiial

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the Geek Squad protection. One of my first xbox consoles just gave out one day; turned out the HD went bad, but thanks to my Geek Squad protection, I was given a brand new xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought in new condition and very easy set up and switch from old Xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful gift!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Wife absolutely loves this system! Lot of the games being made now are not compatible to the prior model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually I don’t get these, but the Xbox controllers only last about 6 months. So 2 remotes and this is paid for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goodbuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sofar console is working great. I enjoy playing rocket league Great purchase sofar no complaints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item worked good and service was fast. Recommend for everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had zero issues with my Xbox. It runs really well, and it’s fast. So if you’re debating if you should get one, it’s 100% worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox definitely upgraded scene graphics, fast and and easy to use..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is way better than All State

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always professional and extremely helpful. The employees are also super informative and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this yet but in the past you all have been great! THanks!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues with protection assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used this protection plan. but have used it for other purchases in the past. No issues with obtaining assistance with products covered. In store and Geek Squad assistance is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad is great and makes replacing things that might have gone bad easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PAY A LITTLE MORE FOR A GREAT THING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some thos seems useless but, its saves alot of money in the back end for larger $$$ purchases and less hassle of shipping a broken or defective console back to Microsoft. And it covers controllers!!

    I would recommend this to a friend