Customer Ratings & Reviews

Geek squad was so helpful and friendly. Answered all of my questions and walked through everything! Highly recommend!

I never uses this service and honestly I hope that we dont have to, since it is an insurance.

Buy it. You won’t regret it. The computer is fast with awesome quality. Also the light effects look great in the room.

Great service prompt and on time very satisfied with tech

Love the xbox series s. Great graphics, doesn't over heat. Smaller then the other xboxes and lighter.

Great value for protection. Just bought a new gaming console and was able to add 2 year coverage for less than $100.

This is such a great item. It works really well and I have not had any issues with it.

So far so good. I like how it sits upright to take up less space. Son wanted for his old games.

Best buy has the best protection plans. I buy electronics from them partially because of that.

Highly recommend getting this because you never know what can happen. Better to be safe than sorry. Don’t wanna find out the hard way.

Always helpful when I had any issue with my purchase. Polite and informative. Use the service for many repairs over the years.

This came in handy when our Xbox bit the dust. Luckily, it happened just inside the warranty. We were able to take it in to Geek Squad, they determined it needed to be replaced, and it was very quickly and efficiently handled.

Really good if you think that something might break. If it does instead of buying whole new things you can get it repaired or they might issue a replacement if it is beyond replaceable.

Good personal and fix every problem When you try to find some help there's geek squad

Highly recommend for any product. They are a great team with excellent all around service

Haven't used this yet but wanted a little peace of mind in case anything happens to the new Xbox X. The last Xbox we had just stopped working and we weren't able to fix it. Glad we have the extra protection just in case.

Geek squad offers a 2 years warranty on your purchase of the Xbox 1s, only barring loss & theft. So basically, if you can get it to them, they'll give you a new one. It even includes water damage. So if you have little ones, or this is a present for the kids. This warranty is a great investment.

I purchased the 2 year accidental protection for my new XBox. If I have learned anything, it is to take advantage of these services with Best Buy. I have had to redeem them before, and it is typically pretty painless!

No complaints so far. Theyre always great! And great service and coverages. Pretty fast response also!

Hannah at Geek Squad was extremely helpful in helping me get my Console issues resolved!! The team here is supper helpful.