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Customer reviews

Rating 4.8 out of 5 stars with 2163 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.9 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 2,163 reviews
  • Best Buy Employee

    Rated 4 out of 5 stars

    Xbox series X

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the convenience of either using a disc or cloud gaming with Game Pass. So many games i can play wothout having to physicaly purchase them. Some other great features that aren’t on PS5 as well. Specifically Dolby Atmos audio!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that we have a protection plan in place to help fix and bugs or breakdowns

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent helped me purchase this plan very quickly. I got this for my Xbox I purchased online. She gave me the best possible discounts and made sure I understood everything clearly. Very good interaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With kids like mine you have to make sure to get insurance on everything for peace of mind. Haven’t filed a claim but it’s nice having peace of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for peace of mind but it really isn’t worth it. My Xbox did break but they sent me back a refurbished console that only made it 6 months before that one break. Unfortunately their warranty on the new console is only 30 days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Xbox is so fast and snappy when switching between apps or loading games. Definitely worth it if you don’t want to spend the extra money for the “better” Xbox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repair safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I did break down and buy this. Love it is protected. Hope I never have to use it for awhile

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a little pricey, but you never know what will happen, overall it was a good buy, in order to have piece of mind. I do not have to worry about something happening and having to shell out full price again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta get the Geek Squad coverate!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an XboxOne S years ago, and it ended up having issues. Well, I didnt have the geek squad protection on it, so I had to go back and forth with microsoft for WEEKS before they resolved my issue. Go with Geek Squad!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protect yourself at all costs

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is peace of mind. Highly recommend adding it to your purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I remembered to add this on after I purchased my Xbox Series X. They made it super easy to add on after the fact. Super easy to do. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great coverage for all your electronics. I always purchase the coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boyfriend loved his game! He had been waiting for this for so long

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Bundle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a very good purchase. The product worked as intended and experienced no issues with said product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always protect your stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Geek Squad protection. I’ve used it in the past & compared to any other company, Geek Squad is the BEST, hands down! Installation, professionalism, customer service, & response time...the BEST.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use them but if I did I'd hit my 50 character limit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent used it..Hope i dont need to. In that case i will remove or update.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After paying $540 for Xbox and it stopped working 2 weeks after purchase I’m happy I had this!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Awesome

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best gaming console known to man. Lol. Waiting for the GC

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are going to spend hundreds of dollars on a game console you should probably get the accidental coverage.

    I would recommend this to a friend