Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2164 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 2,164 reviews
  • Rated 4 out of 5 stars

    Never use it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 star because I never make it that far. The protection is nice if it’s a faulty machine I’ll bet. Again, price is steep but here I am buying it JUST in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance coverage for my purchased product(s). Hoping I won’t need it and if I do, that it will pay off having it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use the protection for the console I purchased for Christmas, I hope that I never need to, but I like to have it there in case one day we need to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I thought it to be acceptable.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A $500 investment. A $80 warranty with accidental coverage. I did it but I’m not a big fan on service contracts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has one of the best in store warranty's...........................................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect yo stuff!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved me alot of money on the replace of some of my expensive electronics. I highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Swithed from PS.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome system that brings awesome value. I'm so glad I made the switch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best protection services out there

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best protection services out there,You should always buy a Best Buy protection plan on all your products from there you won’t regret it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this plan, but I have used other plans and they are worthwhile

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fair price for a warranty, I was skeptical at first but after getting an explanation of benefits it was a know brainer!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    LONG RANT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful. Yet, they cannot do much if you have an accidental drop to your Xbox series X. I had to go through hoops to talk to their customer service, then, their customer service on the phone which are people that hardly speak English from a different country! (India) And they were absolutely no help because they cannot get you to the correct person or even know the technical jargon you are talking about. Bless their hearts, they do try. then, went to talk to Microsoft themselves and THEY WERE NO HELP, I JUST WANTED A REPLACEMENT OF A DEFECTIVE XBOX SERIES X device and they could not do it. SO, do not purchase if your item is defective just return it, wait to exchange (could be MONTHS) or get money back and buy one/pre-Order again. NOT WORTH THE HEADACHE.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase that protection!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so happy to have made the smart purchase of that extra geek squad protection. You just never know if it will come in handy, and if it does, it surely pays off, at least from my experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance is great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having insurance fo your electronics is so important

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Xbox Is Great

    |
    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of fun to play! It is very entertaining and has a lot of storage.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Over prices

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not 4k like I was told by the sales person. Doesn’t have external speaker or an audio out spot. Has a great display and super mobile. Pairs semi good with my Xbox the white one . Considering neither have audio out ports besides the Xbox controller. So good luck using a stereo with it. Cord is nice and long. Gets super bright and it’s super thin. Really pretty monitor.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great and always helpful. I recommend always getting the extra warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love playing in my xbox, would definitively recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleep without worrying.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I add geek squad to everything. I like not having to worry about anything. Everything is covered from accidents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a very fine product I am very happy with my purchase and would encourage others to make this buy you will be extremely happpy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    California geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to see geek squad is everywhere. Was worried they wouldn't be in California but low and behold they are thank you geek squad

    I would recommend this to a friend