Customer Ratings & Reviews

They were very helpful. Yet, they cannot do much if you have an accidental drop to your Xbox series X. I had to go through hoops to talk to their customer service, then, their customer service on the phone which are people that hardly speak English from a different country! (India) And they were absolutely no help because they cannot get you to the correct person or even know the technical jargon you are talking about. Bless their hearts, they do try. then, went to talk to Microsoft themselves and THEY WERE NO HELP, I JUST WANTED A REPLACEMENT OF A DEFECTIVE XBOX SERIES X device and they could not do it. SO, do not purchase if your item is defective just return it, wait to exchange (could be MONTHS) or get money back and buy one/pre-Order again. NOT WORTH THE HEADACHE.

I’ve always loved Xbox so this was a no brainer. 10/10

A $500 investment. A $80 warranty with accidental coverage. I did it but I’m not a big fan on service contracts.

I love these protect plan it’s affordable and great just in case you have issues.

A fair price for a warranty, I was skeptical at first but after getting an explanation of benefits it was a know brainer!

Best Buy has one of the best in store warranty's...........................................................

Geek squad is great and always helpful. I recommend always getting the extra warranty.

don't get stuck with a faulty product. With the protection you always have a clear mind you can fix or replace your item. I suggest two years or more that way you can upgrade at a later date.

this is a very fine product I am very happy with my purchase and would encourage others to make this buy you will be extremely happpy

Very glad I bought this plan. I dropped my xbox and i was able to replace it with this.

Great work they help you on any questions u have on the products they sale

System works awesome! And runs so fast its incredible!

Every purchase (except phones) I've bought the best buy warranty. It's very helpful considering the high demand on products and how fast and careless they can shoot down the assembly line.

Excellence in value for the protection of your console

After talking with a sales agent, I definitely went with the Geek Squad Protection. You can never tell what problems could befall your purchase. Geek Squad is the best.

I add geek squad to everything. I like not having to worry about anything. Everything is covered from accidents.

Insured my console and was easy to setup with them!!

This is an awesome system that brings awesome value. I'm so glad I made the switch.

Haven’t had to use this plan, but I have used other plans and they are worthwhile

Never no what may happen is pays for itself, so better to have it and not need it then to need it and not have it.