Customer Ratings & Reviews

Have not had to use this service yet, but I have heard great things from others who have, especially relatives and believe that if it is needed at some point Best Buy will stand and deliver!

Geek squad is great and always helpful. I recommend always getting the extra warranty.

Great video game to play with the family. So much fun

Never no what may happen is pays for itself, so better to have it and not need it then to need it and not have it.

Saved me alot of money on the replace of some of my expensive electronics. I highly recommend it!

Worth getting if anything were to happen to your electronics

Haven’t made it to use it yet which is a good thing

total guarantee on the product, which becomes peace of mind

They were very helpful. Yet, they cannot do much if you have an accidental drop to your Xbox series X. I had to go through hoops to talk to their customer service, then, their customer service on the phone which are people that hardly speak English from a different country! (India) And they were absolutely no help because they cannot get you to the correct person or even know the technical jargon you are talking about. Bless their hearts, they do try. then, went to talk to Microsoft themselves and THEY WERE NO HELP, I JUST WANTED A REPLACEMENT OF A DEFECTIVE XBOX SERIES X device and they could not do it. SO, do not purchase if your item is defective just return it, wait to exchange (could be MONTHS) or get money back and buy one/pre-Order again. NOT WORTH THE HEADACHE.

I have always purchased the accident protection policy when buying electronics from Best Buy. The Geek squad is great!

One of the best protection services out there,You should always buy a Best Buy protection plan on all your products from there you won’t regret it

this is a very fine product I am very happy with my purchase and would encourage others to make this buy you will be extremely happpy

You'll get a so-so new controller and total security that if your console fails they'll answer no questions ask

I bought this 2-Year Protection Plan on my Xbox One S. And I am happy to have purchased it because any problem that may occur to my console it can be either replaced or fixed.

I just recently purchase an xbox one X and getting a protection plan for your expensive electronics is a must. I love the Geek Squad protection because they will replace it no hassles

I have not had to use the protection for the console I purchased for Christmas, I hope that I never need to, but I like to have it there in case one day we need to use it.

Havent used it yet but its always good to be ready...

Glad to have even if I never get to use it. Good to have.

I always get the geek squad protection! Every electronic I buy. I buy from Best Buy.

yes get one if you need it for kids dogs or any animal or person . it helps alot better then other protections out there