Customer Ratings & Reviews

I haven't owned an Xbox since the Xbox 360, so when I got the Xbox Series X, and started playing starfield, I loved it! It's an easy to use interface and I love the game pass feature as well as the quick resume option for picking up where I left off on games. Definitely enjoying it!!

My boys love it thank-you geek Squad for speaking to the boys about the benefits of a warranty

I normally purchase the geek squad protection plan I’ve already made claims and they where fast and where able to replace my product I did have to pay the protection plan for the new product all over again but it’s well worth it

Make me feel secure knowing I can get my Xbox series x fixed if I have any problems.

I haven’t had to use this yet, which is good, right?? But if I need to I’m sure geek squad will help me out and I like the idea of knowing I can take it to them for a problem and pick it up from them as well, rather then mailing it directly to Microsoft and waiting idk how long. Not sure if that’s what geek squad does tbh?.. but I honestly feel like something would be done and sooner rather then later through them.

I have all three of the major consoles and i use this one the least but it is still really good. Espically if you want to save money or just play online. If you are wanting more games you cant play any where else, get a switch or PS5. But dont rule this bad boy out!

So far I haven’t had to use it but it never hurts to have for a “just in case”

The agents have always been exceptionally polite and professional and helped me resolve any issue i've had. But the return and exchange feature of this plan has been priceless. It seems for the past couple years manufacturing quality has plummeted dramatically and being able to exchange so many broken items has saved me a lot of money!

Bought it for my hubs, he loves it! We used it so much, definitely worth the money spent!

Great choice of console. Its very easy to use and great for gaming.

Very supportive and respectful I love the people that helped

Hopefully i wont have to use it, but i am glad that i opted to get it since things can happen in life and for at least 2 years my console is protected

Great customer service went for some last minute gifts. Speedy check out had all registers open which is unheard of now a days.

Definitely worth buying especially when electronics are so easily broken and cost so much. Protect your stuff

You never know what could happen this is good peace of mind!

Love it they help a lot. Some how it got lost and they work pretty fast.

[Employee of bestbuy] I love Geek Squad protection! I buy protection on every one of my products. Imagine for whatever reason, I somehow knock the xbox over. A power surge hits. Etc. It’s replaced no questions asked through best buy.

I recommend buying the 2-year Geek Squad Protection for all products over 1/4 of your discretionary monthly income. Also, the manufacture warranty requires you to send your product the manufacturer. If you’re willing to do without a defective device for 6 months, then take the chance. I’m not that willing. Just purchase the warranty. You’ll be thankful when your TV goes out and you’re able to replace it the same day.

I love this protection program you get to return your or upgrade your products with no hassle. you can upgrade and pay a different or sometimes pay nothing at all. You will never have to worry about not having coverage because this is the best protection plan every.

Good protection, I went in and within two days my replacement was said to come in, saved me lots of money and headache long term