Customer Ratings & Reviews

in case anything happens its alot cheaper for warranty than buying a console

I really love the service and the deals they offer at the store and do a amazing job explaining

Cool people :) they helped me out a lot when I asked for it at the store :)

Awesome customer service! Always get the extra coverage just in case well worth it!

Great product that is offered, haven’t had to use it but it’s nice to have just in case!

Awesome service! Any issues I may have are resolved immediately

Nice to have piece of mind for the unexpected. Hopefully we never need to use it.

Havent had to use geek squad for this specific product but i have used before for my washer. And was thoroughly impressed with the timeliness of their arrival and the quick fix to get me washing clothes again haha.

Very good service it has definitely helped if i had any problems they are very good at helping.

Definitely worth getting the extended warranty to make sure that you’re always covered no matter what. Best Buy knows what they’re doing so it’s a win-win.

I have not needed to use this, but I'm glad I have it if I need it.

It is a great replacement guarantee! You don’t think it happens, but accidents happen!

Their service helped me save money overall. It's great, and the staff are very friendly and helpful!

I love this protection program you get to return your or upgrade your products with no hassle. you can upgrade and pay a different or sometimes pay nothing at all. You will never have to worry about not having coverage because this is the best protection plan every.

My son loves his new xbox.. He stays on it all day..

I haven’t had to use this yet, which is good, right?? But if I need to I’m sure geek squad will help me out and I like the idea of knowing I can take it to them for a problem and pick it up from them as well, rather then mailing it directly to Microsoft and waiting idk how long. Not sure if that’s what geek squad does tbh?.. but I honestly feel like something would be done and sooner rather then later through them.

Purchased for my son for his bday and he absolutely loves it! Just what he was wanting

easy access to the warranty if something ever goes wrong. Best buy always going out of their way.

Havent used it. hopefully i wont need it but its a good thing to have on the backburner

I love Geek Squad protection! I buy protection on every one of my products. Imagine for whatever reason, I somehow knock the xbox over. A power surge hits. Etc. It’s replaced no questions asked through best buy.