Customer Ratings & Reviews

Getting the best deal on an open box. Xbox series console was a awesome win, but adding this geek squad service insurance was the best

Purchased for my sons new Xbox. Wouldn't want to get caught without it. You never know when or if you might need it.

Got this just in case something happens to my xbox.

I've enjoyed my xbox except that I can't play my tank game until my ethernet cable is attached.

Havent had to use geek squad for this specific product but i have used before for my washer. And was thoroughly impressed with the timeliness of their arrival and the quick fix to get me washing clothes again haha.

Over all my brother fell in love with the Xbox plays it every day no falla or anything recomend for Christmas present!

This is a great addon just in case anything was to happen!

I purchased this to up my warranty on my New XBox Series X. You HAVE to purchase an extended warranty on these units because they run abit HOT. That said, the Best Buy Warranty is as good as any I've found. My old play Station died and Best Buy Replaced it on the Spot. Can't really ask for better service than that!

My oldest absolutely loves this thing, he was super excited and couldn’t believe his eyes on Christmas morning.

I recommend purchasing 2-Year Accidental Geek Squad Protection, offering great protection coverage.

Used geek squad for many gaming related products I bought for years, almost never failed. worst experience I've had was for an item that was discontinued, so only thing they could've done is reimburse me with store credit. Overall great coverage.

Great convenience if you ever have an incidence of hardware issue or accidental damage.

I bought my Xbox here and I haven't had any issues yet. I always buy warranties with all my products with best buy. Its worth buying their warranties.when I have issues with my products they usually fix it or replace it with a new one. This is with passed experience with their products I have purchased. That's why I always buy everything at bestbuy because they have such a great warranty without the hassle.

I received some of the best customer service I’ve ever had at Best Buy. That’s why it’s my #1 favorite store in the world. They surpassed my expectations and in the end corrected something that was not their fault but a fault of mine. I couldn’t be more thankful.

Helps when item breaks or have a virus and needs to be worked on

Geek Squad for the win! Having protection for electronics is a must with kids and Geek Squad is my go to choice.

I try to always purchase extra warranty for all my best buy purchases. So far I haven't had any issues when having to replace any items. There's pretty good coverage, personally I didn't do the extra warranty on my s8 plus I purchased because mobile phones require an additional insurance deductible. Wasn't worth it for me because for the amount of the warranty purchase and deductible I could just buy a new phone if needed to. For everything else the warranty is great!!

I feel fairly confident that I will not use this in the two years. But I was always raised that it is better to have protection and not ever use it than for something to happen and you don't have protection.

Just purchased this plan today for my Xbox series X very happy to pay that price to protect a purchase of over 500 bucks not knowing what if anything could happen or go wrong and with new systems or any electronics ya never know so be smart and for sure invest a small amount to protect a big amount!!

I bought it for my son he love this game station so bad although little expensive