Customer Ratings & Reviews

Worth the price. Fast and efficient and easy to use when necessary.

I recommend purchasing 2-Year Accidental Geek Squad Protection, offering great protection coverage.

The agents have always been exceptionally polite and professional and helped me resolve any issue i've had. But the return and exchange feature of this plan has been priceless. It seems for the past couple years manufacturing quality has plummeted dramatically and being able to exchange so many broken items has saved me a lot of money!

Over all my brother fell in love with the Xbox plays it every day no falla or anything recomend for Christmas present!

Helps when item breaks or have a virus and needs to be worked on

My oldest absolutely loves this thing, he was super excited and couldn’t believe his eyes on Christmas morning.

Great convenience if you ever have an incidence of hardware issue or accidental damage.

I love this protection program you get to return your or upgrade your products with no hassle. you can upgrade and pay a different or sometimes pay nothing at all. You will never have to worry about not having coverage because this is the best protection plan every.

Haven't used it yet but am glad I have the insurance of it!

Geek Squad for the win! Having protection for electronics is a must with kids and Geek Squad is my go to choice.

Havent had to use geek squad for this specific product but i have used before for my washer. And was thoroughly impressed with the timeliness of their arrival and the quick fix to get me washing clothes again haha.

Birthday present. Awesome product. Kid loves to play it.

I recommend buying the 2-year Geek Squad Protection for all products over 1/4 of your discretionary monthly income. Also, the manufacture warranty requires you to send your product the manufacturer. If you’re willing to do without a defective device for 6 months, then take the chance. I’m not that willing. Just purchase the warranty. You’ll be thankful when your TV goes out and you’re able to replace it the same day.

Works great, enjoy the controller, would highly recommend it

I bought it for my son he love this game station so bad although little expensive

Great xbox. Sleek style. Really beats the previous boxes that I have had in quality& graphics. .

Used geek squad for many gaming related products I bought for years, almost never failed. worst experience I've had was for an item that was discontinued, so only thing they could've done is reimburse me with store credit. Overall great coverage.

Definitely useful. If you have kids, pets or just all thumbs, get one.

I purchased this to up my warranty on my New XBox Series X. You HAVE to purchase an extended warranty on these units because they run abit HOT. That said, the Best Buy Warranty is as good as any I've found. My old play Station died and Best Buy Replaced it on the Spot. Can't really ask for better service than that!

I like this service for my Xbox series S Protection